Customer Service
2 weeks ago
**TalentPro India is hiring for Customer Service Operations in Home Appliances at Chennai**
**Position**: Customer Service - Home and Kitchen Appliances
**Experience Required**: 2-3 years in Home and Kitchen Appliances Industry: Home Kitchen Appliances
**Salary**:30K-35K
**Job Location**: Chennai - T Nagar
- Allocate service requests to experts.
- Schedule service requests and customer appointments.
- Update pending service requests.
- Report service requests from experts and follow up on pending calls.
- Follow up with service partners for cases of SLA breaches.
- Responsible for key performance indicators: a. NPS b. D2 resolution c. Slot adherence d. Productivity of service experts
**Job Types**: Full-time, Fresher
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 7845906654
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