Customer Service Associate

2 months ago


Chennai Tamil Nadu, India Connect Galaxy Full time

_**We are hiring**_

**Designation**: Customer support & Telesales

**Domestic **voice process

**Language**: English & Tamil

**Qualification**: Graduate

**Shift**: Day shift & Sunday fixed off

**Salary**: 13k - 16k TH

**Location**: Thoraipakkam, Chennai.

**Freshers preferred**

**IMMEDIATE JOINING REQUIRED**

**Role's & Responsibilities**:
**Communication**:

- Be clear, concise, and courteous in your communication.
- Use active listening to understand customer concerns fully.

**Training and Development**:

- Continuously train support staff to keep them updated on products and services.
- Provide ongoing education on customer service best practices.

**Problem-Solving**:

- Focus on finding solutions to customer problems.
- If an issue cannot be resolved immediately, communicate the steps being taken to address it.

**Multi-Channel Support**:

- Ensure consistency in responses across all channels.

**Timeliness**:

- Respond to customer inquiries promptly.
- Set realistic expectations for issue resolution time frames.

**Patience and Empathy**:

- Patience is key, especially when dealing with frustrated or upset customers.
- Show empathy by understanding and acknowledging their concerns.

**Product Knowledge**:

- Stay well-informed about the products or services you are supporting.
- Provide accurate and helpful information to customers.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹13,000.00 - ₹16,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)
- Hindi (required)

Ability to Relocate:

- Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7200585293



  • Chennai, Tamil Nadu, India AGS CINEMAS PVT LTD Full time

    **Responsibilities for Customer Service Associate** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer...

  • Customer Service

    2 months ago


    Chennai, Tamil Nadu, India NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Join us as a Customer Service & Operations Associate - In this customer centric role, we’ll look to...


  • Perungudi, Chennai, Tamil Nadu, India TELSTRA GLOBAL BUSINESS SERVICES Full time

    _**HIRING**_ **Job Title**:Customer Service Associate** **Location**: Perungudi, Chennai, Tamil Nadu **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or...


  • Ambattur, Chennai, Tamil Nadu, India Hire Lab Career Solutions Full time

    Designation - Customer Service Associate Qualification - Graduation Language Proficiency - English, Hindi,Telugu, Tamil,Kannada Shifts - Rotational **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Rotational shift Supplemental pay...


  • Chennai, Tamil Nadu, India NIBS CAREER INFOCITY Full time

    **Job Title**: Associate Executive - Telesales **Experience**: 2-6 years (Sales and Finance Industry) **Location**: Guindy, Chennai **Summary**: Drive telesales activities, achieve sales targets in the Finance industry, and build client relationships through effective communication. **Responsibilities**: - Conducting outbound calls to potential clients...


  • Chennai, Tamil Nadu, India NIBS CAREER INFOCITY Full time

    **Job Title**: Associate Executive - Telesales **Experience**: 2-6 years (Sales and Finance Industry) **Location**: Guindy, Chennai **Summary**: Drive telesales activities, achieve sales targets in the Finance industry, and build client relationships through effective communication. **Responsibilities**: - Conducting outbound calls to potential clients...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    **Job Summary**: Intermediate level position; answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. **UK Customer Service Associate** **ROLE OVERVIEW** The role of a Customer Service Associate is to provide dedicated support...


  • Egmore, Chennai, Tamil Nadu, India Triconn Solutions Full time

    Job Description: - A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Working days: 6 with 1 day rotational...


  • Perungalathur, Chennai, Tamil Nadu, India Reqroots Full time

    Position: Customer Service Associate Location: Chennai Years of exp: 0 - 1 years Shift timings - Rotational shift Primary skills: Excellent Communication - Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner. - Provide friendly and efficient service via chat or voice support to our customers regarding -...


  • Chennai, Tamil Nadu, India Hometech service pvt ltd Full time

    We are hiring for our Clients. Male Required Contact Person: - Mr Sugunthan 9363560345 **Responsibilities**: - Assist shoppers with inquiries about store locations, mall events, amenities, and directions. - Respond to customer concerns and complaints professionally and courteously, working towards resolutions. - Maintain a welcoming and positive...


  • Perungudi, Chennai, Tamil Nadu, India Work Benches Technologies Full time

    **Job Title - **Customer Service Associate **Freshers can apply** **Job Summary -** **Responsibilities -** - Generate Leads that will be provided by the company - Solve customer queries - Voice Process - Problem-solving skills **Requirements -** - Minimum - 12th pass from a recognized board **Languages -** - Hindi - Telugu - Malayalam - Kannada **Any...


  • Perungudi, Chennai, Tamil Nadu, India UNITEDTECHNOVISION IT & BPO SERVICES PRIVATE LIMITED Full time

    **Job Title**: Customer Service Associate **Location**: Perungudi, Chennai **Responsibilities**: - Handle customer queries - Provide product and service knowledge to customers - Take/cancel orders - Record details of complaints - Maintain positive customer relationships **Skills**: - Communication skills **Qualifications**: - H.S. (12th) pass or any...


  • Chennai, Tamil Nadu, India Hometech service pvt ltd Full time

    We are hiring for our Clients. Male Required Contact Person: - Mr Sugunthan 9363560345, MR Mohamed 9841582938. **Responsibilities**: - Assist shoppers with inquiries about store locations, mall events, amenities, and directions. - Respond to customer concerns and complaints professionally and courteously, working towards resolutions. - Maintain a...


  • Perungudi, Chennai, Tamil Nadu, India Business Zilla Full time

    _**#Urgently hiring#**_ - **Position : Customer Service Associate**_ - **Location : Perungudi, Chennai**_ - **Key responsibilities**:_ - _Managing incoming calls and customer service inquiries. Keeping records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken._ - _H.S PASS / ANY GRADUATE...


  • Chennai, Tamil Nadu, India Kamalini Associate Full time

    Company **:KPN Farm fresh** Retail store operations - unloading, stacking, - replenishment, - shelf management, - customer service, billing All inside store activities need to be done weekly 1 off except Saturday - Sunday WORK TIMINGS : 5-11 AM & 4-10PM SALARY OFFERED : 12K NET TAKE HOME (WITH FOOD & ACCOMMODATION BY KPN FARM FRESH) Pay: ₹12,000.00 -...


  • Coimbatore, Tamil Nadu, India Aceedutech Full time

    As a **Customer Service Associate** for our IT training course, you will play a crucial role in ensuring exceptional customer experiences and support for our clients enrolled in our IT training programs. Your primary responsibilities will include but are not limited to: Providing Information and Guidance: Act as the first point of contact for prospective and...


  • Coimbatore, Tamil Nadu, India Avantor Full time

    The Opportunity: Avantor is looking for an associate for entry level position who answers routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representative or supervisor. What we’re looking for Education: Undergraduate, Graduate, Diploma or...


  • Chennai, Tamil Nadu, India Hire Lab Career Solutions Full time

    Designation - Customer Service Associate Qualification - Graduation Skills - Profiency in English & Hindi Shifts - Rotational **Job Types**: Full-time, Permanent **Salary**: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Rotational shift Supplemental pay types: - Overtime pay - Performance...


  • Guindy Industrial Estate, Chennai, Tamil Nadu, India Matrimony.com Pvt. Ltd Full time

    **Designation**: Customer Service Associate / Payment Assistant **Year of experience**: 0 to 2 years **Salary**: Negotiable with Language Bonus + Incentives + shift allowance **Language**: Good English verbal communication With multiple languages Malayalam, Telugu, Kannada & Hindi. **Location**: RR Tower - IlI, Guindy Industrial Estate, Guindy, Chennai -...


  • Okkiyam Thuraipakkam, Chennai, Tamil Nadu, India More Retail Limited Full time

    We are hiring CSA associates in Supermarkets Chennai padur and OMR and Thiruvanmiyur locations Any male and female can apply Qualification : 10th to Any degree Immediate joining preferred Salary upto 14k and incentives Regards Rajkumar HR 8610311147 **Job Types**: Full-time, Part-time **Salary**: ₹10,000.00 - ₹14,000.00 per...