Customer Service Co-ordinator

2 months ago


Chennai Tamil Nadu, India Yercaud Electronics Pvt Ltd Full time

All service call attending and entry in CRM

CRM entry-call allocation/project/call close/payment

Co-ordination&support to engineers

Payment followup

Arranging service material

Documentation maintain/verify/filing

installation entry update in CRM

Serviced material followup

Mail work-project status/service invoice submission

MOM arranging and collect data.

Project Work-Material followup,

AMC Preparation, followup,billing

skills required:

- 1-3 years of industry experience or a related customer service experience required
- Previous administrative experience preferred
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills
- The ability to work well under deadlines and to multitask

Pay: ₹23,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 16/04/2024


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