Service Manager
Found in: beBee S IN - 3 weeks ago
We are seeking a dedicated and experienced Service Manager to oversee the operations of our two-wheeler workshop. The ideal candidate will be responsible for managing the day-to-day activities of the workshop, ensuring exceptional customer service, maximizing efficiency, and maintaining high-quality standards. This role requires strong leadership skills, technical knowledge of two-wheeler mechanics, and a passion for delivering superior service to our clients. Key Responsibilities: 1.Oversee the daily operations of the two-wheeler service department, including scheduling, workflow management, and technician assignments. 2.Take care of service order billing and purchase transaction with the vendors 3.Ensure timely and efficient servicing of two-wheelers, adhering to quality standards and manufacturer guidelines. 4.Monitor service performance metrics, such as turnaround time, first-time fix rate, and customer satisfaction, and implement strategies for continuous improvement. 5.Handle customer inquiries, complaints, and escalations in a professional and timely manner, striving to exceed customer expectations. Coordinate with customer and gather regular service feedback. 6.Manage and motivate a team of service technicians, providing guidance, training, and performance feedback. 7.Coordinate with parts suppliers for timely delivery of parts. 8.Maintain accurate accounting and report on sales and revenue to leadership. 9.Stay updated on industry trends, new technologies, and manufacturer specifications related to two-wheeler servicing. Qualifications: Bachelor's degree or diploma in automotive/mechanical engineering or +2 with related experience. Previous experience working with major two-wheeler brands or dealerships will be a plus. Strong technical knowledge of two-wheeler mechanics and repair procedures. Excellent leadership and communication skills, with the ability to motivate and manage a diverse team. Customer-focused mindset with a commitment to delivering exceptional service. Proficiency in computerized service management systems and MS Office applications. Ability to multitask, prioritize workload, and thrive in a fast-paced environment. Attention to detail and strong problem-solving skills. Valid driver license. Join our team and play a key role in providing top-notch service to our valued customers, ensuring their satisfaction and loyalty to our brand. If you're passionate about two-wheelers and have the skills to lead a dynamic service team, we want to hear from you
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Service Advisor(Two Wheeler)
24 hours ago
Pallikaranai, Chennai, Tamil Nadu, India veega service Full timeWe are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...
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Service Technician(Two Wheeler)
24 hours ago
Pallikaranai, Chennai, Tamil Nadu, India veega service Full timeWe are hiring Service Technician Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 18,000/- per month + incentives Roles & Responsibilities: - 1. Receive Service Vehicle from Service advisor. 2. Diagnose the problem based on customer remarks & troubleshoot the issue as...
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Service Advisor(Two Wheeler)
24 hours ago
Pallikaranai, Chennai, Tamil Nadu, India veega service Full timeWe are hiring Service Advisor Education Qualification - Diploma or Basic degree in Mechanical, Automobile Engineering. Years of Experience - min 2 years. Salary - 15,000/- per month + incentives Roles & Responsibilities: - 1. Service Job card preparation. 2. Update work in progress status of the service vehicle to customers on a regular basis. 3. Act...
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Service Manager
Found in: Talent IN C2 - 2 weeks ago
Chennai, India Suba Solutions Private Limited Full timeCompany OverviewSuba Solutions Private Limited is a leading provider of imported solutions for a wide variety of post-press operations. We have partnered with top manufacturers from around the world to offer high-performance yet fairly priced machines for various print finishing applications. With a strong commitment to customer satisfaction, we strive to...
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Service Management
Found in: Talent IN C2 - 1 week ago
Chennai, India Intuitive Apps Full timeCompanyOverview:Intuitive Apps is aleading player in the None industry and is committed to deliveringinnovative solutions to its clients. With a strong focus on servicemanagement Intuitive Apps aims to provide seamless and efficientservicedelivery.Role andResponsibilities:Manageservice requests and incidents ensuring adherence to SLAs andresolving issues...
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IT Service Delivery Manager
Found in: Talent IN C2 - 2 weeks ago
Chennai, India i-Qode Digital Solutions Private Limited Full timeJobOverview:Weare seeking an experienced IT Service Delivery Manager to join ourteam. The ideal candidate will have a strong background in ITservice management with a focus on delivering highquality servicesto internal and external stakeholders. The IT Service DeliveryManager will be responsible for managing a team of IT professionalsensuring that services...
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Service Manager Corrugation
Found in: Talent IN C2 - 2 weeks ago
Chennai, India Suba Solutions Private Limited Full timeRole Overview:We are seeking a skilled and experienced Corrugation Machine Service Manager to lead our service department. The ideal candidate will oversee the installation, maintenance, repair, and Managing team of service engineers, ensuring maximum uptime and efficiency in our operations.Responsibilities:Manage a team of service technicians, providing...
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Service Delivery Manager
1 week ago
Chennai, India Pozent Corporation Full time•Maintaining positive relationships with customers.•Identifying customer needs and overseeing service delivery within the business context.•Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.•Managing finances and budgets.•Determining ways to reduce costs without sacrificing...
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Service Delivery Manager
Found in: beBee jobs IN - 4 days ago
Chennai, Tamil Nadu, India FIS Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Computer Engineering Travel Percentage : 5 - 10%Service Delivery Manager Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on some of the most challenging and relevant issues in financial...
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Networking Manager
Found in: Whatjobs IN C2 - 2 weeks ago
chennai, India Aionion Investment Service private service Full timeResponsibilities: - Design, implement, and manage network solutions with a strong emphasis on Google Endpoint technologies. - Collaborate with cross-functional teams to define networking requirements and ensure alignment with business goals. - Monitor network performance, troubleshoot issues, and implement effective solutions to enhance network reliability....
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Networking Manager
Found in: Talent IN C2 - 2 weeks ago
Chennai, India Aionion Investment Service private service Full timeResponsibilities:- Design, implement, and manage network solutions with a strong emphasis on Google Endpoint technologies.- Collaborate with cross-functional teams to define networking requirements and ensure alignment with business goals.- Monitor network performance, troubleshoot issues, and implement effective solutions to enhance network reliability.-...
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Customer Service Manager
Found in: Talent IN C2 - 1 week ago
Chennai, India Standard Chartered Bank Full timeRole Responsibilities Ensuring high quality customer service, ensuring internal and external compliance on all branch transactions, handling difficult customer situations and leading the overall service agenda for the branch. Ensure high level of customer service and manage difficult customer situations. Ensure resolution of all complaints received...
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Customer service manager
2 weeks ago
Chennai, India Moszad Full timeImprove customer service experience, create engaged customers and facilitate organic growthTake ownership of customers' issues and follow problems through to resolutionSet a clear mission and deploy strategies focused on that missionDevelop service procedures, policies, and standardsKeep accurate records and document customer service actions and...
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Manager - Service Delivery & Management
Found in: Talent IN C2 - 2 weeks ago
Chennai, India Tata Communications Full timeBroad outline of the Role Responsible for different aspects of engineering activities to provide differentiated services and solutions. These may also include product evaluation, solution designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems. This is an...
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Customer Service Manager
Found in: Whatjobs IN C2 - 1 week ago
Chennai, India Artifex HR Private Limited Full timeArtifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai. Customer Query Management: Develop and implement an efficient system for tracking and responding to customer queries across all platforms, including Calls, WhatsApp, Social Media, Google, Zomato/Swiggy, Email, SMS, and more. Regularly monitor and evaluate the...
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Customer Service Manager
Found in: Talent IN 2A C2 - 1 week ago
Chennai, India Artifex HR Private Limited Full timeArtifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai.Customer Query Management:Develop and implement an efficient system for tracking and responding to customer queries across all platforms, including Calls, WhatsApp, Social Media, Google, Zomato/Swiggy, Email, SMS, and more.Regularly monitor and evaluate the...
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Customer Service Manager
Found in: Appcast Linkedin IN C2 - 1 week ago
Chennai, India Artifex HR Private Limited Full timeArtifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai.Customer Query Management:Develop and implement an efficient system for tracking and responding to customer queries across all platforms, including Calls, WhatsApp, Social Media, Google, Zomato/Swiggy, Email, SMS, and more.Regularly monitor and evaluate the...
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Facility Manager
Found in: Talent IN C2 - 2 weeks ago
Chennai, India Service Care Private Limited Full timeCandidates with 15+ yrs of experience can apply.Must have experience in Facility Management, Soft services, Guest relation Management & Client Handling.Excellent Communication skill is required.Must have experience in Flats,Villas & Apartment facilities & Maintenance.About Us : Servicecare helps you ensure that your workspaces and homes are clean and...
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Service Delivery Manager
1 week ago
Chennai, India Ascendion Engineering Full timeThe primary focus of an SDM is to ensure that the services provided meet or exceed the agreed-upon service levels, are delivered in a timely and cost-effective manner, and are aligned with the client's business objectives. The following are typical job duties and responsibilities for a Service Delivery Manager: Maintain accurate and up-to-date...
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Trade operation Service Manager
Found in: Whatjobs IN C2 - 2 weeks ago
chennai, India Mizuho Full timeMizuho Global Services India Pvt. Ltd. Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called 'Mega Banks' of Japan. MGS was established in the year 2020 as part of Mizuho's long-term strategy of creating a captive global processing centre for remotely handling banking and IT related...