Head - Operations & Business Development Manager - Travel Firm (10-22 yrs)

1 month ago

Hyderabad, India iimjobs Full time

Alert from 4S Advisory (www.4sadvisory.com)

Urgent requirement for a leading travel company in Hyderabad

Position: Head - Operations and Business Development Manager

Experience : 10+ years

Location: Madhapur, Hyderabad.

We are looking for a highly motivated and experienced Head/Senior Operations Manager to join our new travel company. The Operations or Business Development Manager will be responsible for overseeing and managing the day-to-day operations of the company, including tour package & travel planning, product development, logistics, customer service, vendor management and legal & appellant issues. The ideal candidate (preferably from Tourism &Travel industry) should have proven leadership and management skills, along with a strong ability in strategy.

Responsibilities:

1. Strategic Planning:

- Develop and implement comprehensive sales and marketing strategies aligned with the company's business goals and objectives.

- Analyse market trends, customer behavior, and competitor activities to identify opportunities for growth.

2. Sales Leadership:

- Lead and motivate the sales team to achieve and exceed revenue targets.

- Establish and maintain strong relationships with key clients, partners, and industry stakeholders.

- Drive the development of innovative sales initiatives to expand market share.

3. Marketing Management:

- Oversee the creation and execution of marketing campaigns to increase brand awareness and attract new customers.

- Collaborate with the marketing team to develop compelling content, promotional materials, and digital marketing strategies.

4. Product Development:

- Work closely with product development teams to ensure offerings meet market demands and are aligned with customer preferences.

- Introduce new products or experiences to enhance the company's competitive position.

5. Data Analysis:

- Utilize data-driven insights to measure the effectiveness of sales and marketing efforts.

- Make informed decisions based on key performance indicators and market analytics.

6. Budget Management:

- Develop and manage the sales and marketing budget, ensuring optimal allocation of resources.

- Monitor and report on budget performance, making adjustments as needed.

7. Team Development:

- Recruit, train, and mentor a high-performing sales and marketing team.

- Foster a collaborative and innovative work culture, encouraging professional development.

8. Collaboration:

- Collaborate with other department heads to ensure cross-functional alignment and synergy.

- Work closely with the operations team to ensure seamless customer experiences.

9. Brand Representation:

- Act as the primary ambassador for the organization, representing the brand at industry events, conferences, and with the media.

- Uphold and enhance the company's reputation within the tourism sector.

Qualifications:

- Bachelor's degree in Travel, Business, Marketing, or a related field; Master's degree is a plus.

- Proven experience in sales and marketing leadership roles within the tourism industry.

- Strong understanding of market dynamics, customer behaviour, and industry trends.

- Exceptional communication, negotiation, and presentation skills.

- Proficiency in data analysis and utilization of CRM tools.

- Demonstrated ability to lead and inspire a high-performing teams.

- Strategic thinker with a results-oriented mindset.

Interested candidates may send in their resume mentioning current CTC, expected CTC and notice period.

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