Niro - Lead - CRM (2-4 yrs)

1 month ago


Bangalore, India iimjobs Full time

CRM Lead

About Niro:

Niro's mission is to enable internet platforms to become fintechs. Niro allows any consumer internet platform to become a provider of competitive, frictionless and innovative credit or other financial products, thereby helping the platform drive user engagement, increase revenue and profitability, and strengthen user loyalty.

About the role:

Campaign Strategy and Execution:

- Develop and implement growth campaigns across various CRM channels including WhatsApp, SMS, email, IVR, in-app etc.

- Collaborate with cross-functional teams (Product, tech, business) to devise growth strategies aligned with revenue and retention objectives.

- Plan and execute targeted campaigns for product launches, festive sales, and strategic initiatives.

Performance Tracking and Analysis:

- Monitor the performance metrics of each campaign and derive actionable insights.

- Prepare comprehensive reports and recommendations based on campaign findings.

- Collaborate with the content team to optimise campaign creatives.

Campaign Management Expertise:

- Utilise expertise in managing campaigns and tracking analytics using platforms like webengage, Clevertap, MoEngage, or similar tools.

- Execute campaigns across multiple channels including WhatsApp, SMS, email, IVR, in-app etc.

User Engagement and Data Management:

- Ensure the accuracy, completeness, and security of customer data within the CRM system.

- Provide training and ongoing support to employees on CRM system usage.

- Customise and configure the CRM system to align with organisational processes.

- Integrate the CRM system with other tools and platforms for seamless operations.

- Vendor management to resolve any tool related issues and drive timely closure

Qualification :

- Overall 2-4 of work experience, min 1 year of relevant CRM experience

- Experience with consumer facing internet business; fintech experience preferable (not mandatory)

- Excellent communication and presentation skills

- Analytical and process-oriented mindset

Why you should join us?

- 0-1 Velocity

- Exponential learning

- Kickass tech/product/design/Marketing teams

- Uncapped leave

- Best insurance policy



  • Bangalore, India Niro Full time

    Job Description you'll do : Design, build, and maintain core infrastructure hosted on AWS Collect the internal needs in terms of infrastructure and cloud resources and provide them with a compliant and secure solution fitting their requirements Design and build reference architectures, howtos, scripts and various helpers to make the deployment and...

  • D365 CE CRM Lead

    3 days ago


    bangalore, India Cortex Consulting P Ltd Full time

    Greetings from Cortex! We have an opening with our client for Fulltime employment. Please find below details for further information. Role - Lead and Architect Exp - 7-11 yrs - lead 11-13 yrs - architect Skills- D365 CE, CRM, Power bi, power apps Notice - Immediate joiners Loc - Bangalore - Hybrid JD: Educational qualification:...


  • bangalore, India Relanto Full time

    Role: CRM Analytics / Tableau CRM Developer / Lead / Architect Work Location: Bangalore/ Hyderabad/ Pune We are seeking a CRM Analytics / Tableau CRM Developer / Lead / Architect with a strong technical background and extensive understanding and experience in database and analytical tools to join our team. This role offers the opportunity to work with...

  • Product Lead

    3 weeks ago


    Bangalore, Karnataka, India Change leaders Full time

    Roles & Responsibilities : - 5+ Years of Veeva CRM exp, Veeva CRM Certified, Integration Experience.- 7+ Years exp Veeva CRM and Vault Veeva CRM certified Integration knowledge MDM knowledge Lead Exp.- Development, Configuration and Support.- Implementing, managing and supporting Veeva CRM modules.- Enhancing the existing functionalities by using...

  • Product Lead

    4 weeks ago


    Bangalore, India Change leaders Full time

    Roles & Responsibilities : - 5+ Years of Veeva CRM exp, Veeva CRM Certified, Integration Experience.- 7+ Years exp Veeva CRM and Vault Veeva CRM certified Integration knowledge MDM knowledge Lead Exp.- Development, Configuration and Support.- Implementing, managing and supporting Veeva CRM modules.- Enhancing the existing functionalities by using...

  • Finance Manager

    4 weeks ago


    bangalore, India Niro Full time

    Embedding personal credit products into leading consumer internet platforms. The Role You will be responsible for : Managing book closure tasks, Monthly financials, MIS and key business matrix preparation and variance analysis. Handling audits- Statutory, internal audits, tax audits and due diligence. Oversee vendor reconciliation, aging, and payment...


  • bangalore, India Anicalls (Pty) Ltd Full time

    • At least 8+ yrs of Experience in Salesforce (SFDC) CRM with end to end implementation experience.• At least 2+ yrs of Experience in designing and developing velocity applications.• Hands-on design and Development of Lightning Web Components.• Velocity Insurance and health application knowledge are preferred.• Hands-on Experience with Vlocity...


  • Bangalore, India Connectio IT Pvt Ltd Full time

    Responsibilities :- Gains a deep understanding of client needs, analyzes best practices, and plays an integral part in defining and proposing business value solutions that meet or exceed client expectations.- Being responsible for development, quality delivery, deployment and support of CRM platform and related applications.- Work cooperatively in a team...

  • C#.Net Developer

    4 weeks ago


    bangalore, India ProPMO Services Private Limited Full time

    .NET C# DeveloperLocation : Embassy Tech Village, BengaluruExperience required : 2-4 yearsMust to have : C#, .NET, JavaScript, Excellent communicationGood to have : CRM ExperienceNice to have : Dynamics 365 ( training will be given)Responsibilities :- Realize custom solutions with the help of plug-ins in C# and JavaScript.- Optimize and automate processes...

  • C#.Net Developer

    2 weeks ago


    Bangalore, India ProPMO Services Private Limited Full time

    .NET C# DeveloperLocation : Embassy Tech Village, BengaluruExperience required : 2-4 yearsMust to have : C#, .NET, JavaScript, Excellent communicationGood to have : CRM ExperienceNice to have : Dynamics 365 ( training will be given)Responsibilities :- Realize custom solutions with the help of plug-ins in C# and JavaScript.- Optimize and automate processes...


  • bangalore, India MongoDB Full time

    MongoDB is seeking a Salesforce Developer to develop, test, document, and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as Apex triggers, workflows, validations, approvals, Apex classes, Visualforce pages, and Lightning components. As part...

  • MSD CRM, Omnichannel

    3 weeks ago


    bangalore, India Corporate Resources Full time

    Job Description Roles & Responsibilities :::::  A candidate with hands-on experience in CRM with a blend of execution & strategy mindset across the core CRM.  Accustomed to taking an active role in executing projects as a technical lead.  Experienced in Full life cycle implementations...

  • QA Engineer

    2 weeks ago


    bangalore, India Helius Technologies Full time

    Work Location: BangaloreWork Mode: Hybrid ( 2 days Office; 3 days WFH )Work Timings : 1 PM to 9 PMQA Engineer ( Siebel CRM and Salesforce )Job Requirement:4 to 5 years of Total Experience in Software Testing Field.2 to 3 years of experience in Siebel CRM and Salesforce.Proficient in JIRA toolExperience in quote management, order management, product catalog...

  • CRM Architect

    4 weeks ago


    bangalore, India Covalensedigital Full time

    Skills/Certifications Job Description To support CDS global and regional CRM/CX initiatives. The team will be involved in delivering, operating and supporting the existing CRM implementations and all future projects and services. The CRM Technical Architect is responsible for the overall design and governance of multiple CRM/CX...

  • QA Engineer

    2 weeks ago


    bangalore, India Helius Technologies Full time

    Work Location: Bangalore Work Mode: Hybrid ( 2 days Office; 3 days WFH ) Work Timings : 1 PM to 9 PM QA Engineer ( Siebel CRM and Salesforce ) Job Requirement: 4 to 5 years of Total Experience in Software Testing Field. 2 to 3 years of experience in Siebel CRM and Salesforce. Proficient in JIRA tool Experience in quote management, order management,...

  • CRM Administrator

    3 weeks ago


    bangalore, India Tag Full time

    At Tag, we help brands stand out and sell more by delivering impactful content, at speed and scale and across channels & geographies. With over fifty years of production experience for some of the world’s biggest brands, we partner with our clients to create work that is efficient, effective and more importantly tells a story. We are a dynamic and...

  • MS Dynamics Developer

    3 weeks ago


    Bangalore, Karnataka, India PRONTO CONSULTING SERVICES Full time

    About the client:- Company Name: Sterlite Technologies Limited - Industries: Wind Power, Software / Software Services, IT Services & Consulting - Company Type: MNC - Funding Stage: Series D and beyond - Headquarter Location: Delhi NCR - Nature of Offering: Product - Founding Year: 1985 - No of Employees: 501-1000 Skills : MS Dynamics Developer -...

  • MS Dynamics Developer

    4 weeks ago


    Bangalore, India PRONTO CONSULTING SERVICES Full time

    About the client: - Company Name: Sterlite Technologies Limited - Industries: Wind Power, Software / Software Services, IT Services & Consulting - Company Type: MNC - Funding Stage: Series D and beyond - Headquarter Location: Delhi NCR - Nature of Offering: Product - Founding Year: 1985 - No of Employees: 501-1000 Skills : MS Dynamics...

  • CRM assitant

    16 hours ago


    bangalore, India Snaphunt Full time

    The Offer Opportunity within a company with a solid track record of performance Fantastic work culture A role that offers a breadth of learning opportunities The Job You will be responsible for : Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with...

  • CRM Delivery Manager

    4 weeks ago


    bangalore, India Koch Global Services Full time

    Your Job The CRM Delivery Manager will be a part of a global team creating innovative solutions as well as improving existing solutions for Koch Industries. Koch Industries is a privately held global organization with over 120,000 employees around the world, with subsidiaries involved in manufacturing, trading, and investments. Koch Global Solutions...