Support Engineer I, Device OS

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects raised by testing teams, on Amazon’s devices.You will deliver when SOPs may not be well defined but the standard triaging techniques or processes are clearly defined. You will require the ability to conceptually understand the...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects raised by testing teams, on Amazon’s devices.You will deliver when SOPs may not be well defined but the standard triaging techniques or processes are clearly defined. You will require the ability to conceptually understand the...

The Amazon Device OS team is looking for high-energy, detail-oriented, and technically-savvy Support Engineers to triage defects raised by testing teams, on Amazon’s devices.You will deliver when SOPs may not be well defined but the standard triaging techniques or processes are clearly defined. You will require the ability to conceptually understand the...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile devices like the Kindle family of products. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc. Since then, we have worked to produce best-selling e-readers and tablets, as well as new inventions like Fire TV and Echo. What will you help us create?Work...

A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies. Role & Responsibility 1.Follow SOP/ predefined test cases and execute test cases prepared for testing Software builds on the mobile platform 2.Raise defects for all failures observed and track doubts related to the execution of test instructions...

Graduate or equivalent combination of technical education and work experience - Strong knowledge of QA methodology and tools - Ability to understand test cases and execute them - Comfortable communicating cross-functionally and across management levels in formal and informal settings - Strong organizational skills, tracking multiple test executions...

A Device Associate’s primary responsibility is to execute test case instructions and report discrepancies.Role & Responsibility1.Follow SOP/ predefined test cases and execute test cases prepared for testing Software builds on the mobile platform2.Raise defects for all failures observed and track doubts related to the execution of test instructions through...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...

Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced groundbreaking devices like Fire tablets, Fire TV, and Amazon Echo. What will you...

The candidate hired for this position will work on the Devices team of Amazon and contribute to strategic releases from Test Engineering perspective - both from Functional Testing(Manual) and Automation perspective. Need to have Over the Air (OTA) Testing experience, testing the OTA thru automation and manuallyWe are open to hiring candidates to work out of...

- Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager.- Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent- Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different...

- Manage Testing Associates and Sr Testing Associates and will report to the Ops Manager. - Ensure delivery and process is managed well and have ability to mentor/coach the team to groom talent - Responsible for performance management of all the Associates & Sr. Associates reporting in to him/her, manage expectations of multiple stakeholders across different...

At least 3 years of related industry experience in an enterprise environment. - Analytical abilities and proven problem-solving skills; must be a real troubleshooter who excels at spotting issues and monitoring problems. - Ability to multi-task and handle multiple priorities in an innovative and fast paced environment. - Strong verbal and written...

**Title**: Desktop Support **Level**: L1 **Job summary**: To provide first level support on Desktop, OS and hardware adhering to SLA defined. **Job tasks & responsibilities**: Installation, maintaining and attending day-to-day user's problem calls Installation and updating of Desktop operating system and other software Troubleshooting of operating...

The Amazon Devices team designs and engineers high-profile consumer electronics, including the best-selling Kindle family of products. We have also produced groundbreaking devices like Fire tablets, Fire TV, Amazon Dash, and Amazon Echo. What will you help us create?Work hard. Have fun. Make history.The RoleWe are looking for a talented and passionate...

To follow SOPs and execute tasks assigned on a daily basis.•Execute test plans & test cases, and reporting results in a timely, clear, and concise manner.•Meets daily productivity & quality targets. Is able to execute tasks on a daily basis with highest standard of quality w.r.t deliverables.•Should have the ability to backtrack and do a root cause...