Marketing Operations Specialist

1 week ago

Bangalore, India Danaher Full time

Be part of something altogether life-changing

Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.
 

At Cytiva you will be able to continuously improve yourself and us â working on challenges that truly matter with people that care for each other, our customers, and their patients. With associates across 40 countries, Cytiva is a place where every day is a learning opportunity â so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, weâre pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

We are seeking a highly skilled and experienced campaign reporting specialist to join our team. This role involves managing the administration of campaign reporting structures connected with our Salesforce CRM platform to ensure smooth and efficient operation of all marketing campaign tactical elements and initiatives linked to measurement and tracking. The successful candidate will be responsible for a wide range of tasks including data remediation actions, troubleshooting production/operational issues, and supporting campaign management. With a strong focus on driving the daily event of operational deliverables. There are 3 key areas financial controls, outcome management and investment tracking (from campaigns) requiring reporting management and oversight at a global level.

Continuing a philosophy of driving continuous improvement you will also have the opportunity to improve and enhance services in marketing within scope of prioritized projects.

In this role, you will have the opportunity to:

  • Perform standard daily admin processes to maintain the integrity and reliability of the campaign reporting inclusive of field management and data management working in the Marketing data Quality team.
  • Partner with IT and compliance to ensure compliance standards are met and maintained within the master and transactional data compliance linked to campaign data as it flows into each data object type for consistency or reporting gaps..
  • Assist in campaign management, including the setup and execution of marketing campaigns codified structure and attributes are clean and maintainable at scale.
  • Act as a liaison between cross functional teams.
  • Field ad hoc content and support requests from sales team

The essential requirements of the job include:

  • Experience within salesforce data objects and reporting structure s and limitations with proven success in designing and implementing reporting within the platform.
  • Demonstrated experience driving innovation and process improvement that enables the business to achieve its objectives
  • Capable of project-managing multiple priorities, while staying on top of timely communications with stakeholders
  • Excellent verbal and written communications and presentation skills
  • Possesses creative problem troubleshooting skills (e.g. reproducing error scenarios, investigation, and exercising solutions). Capable of transferring relevant technical skills to reporting and data quality process management.

It would be a plus if you also possess previous experience in:

  • CSS, HTML, Python, MySQL
  • Agile framework

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrowâs science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering whatâs next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

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