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Front Office Receptionist

4 months ago

Pune, India DD Enterprises Full time

Role: Front Office Receptionist


Education Qualification: B.COM or Additional education such as an associate's degree or certification in office administration, business management, or a related field may be preferred but not mandatory.


Years of Experience: Fresher


Accountable and Responsible for :


  • Visitor Management: Greet and register visitors. Issue visitor badges and ensure compliance with security protocols.
  • Telephone Handling: Answer and direct incoming calls. Handle inquiries and relay messages effectively.
  • Mail and Package Handling: Receive, sort, and distribute mail and packages. Coordinate outgoing mail services.
  • Administrative Support: Assist with data entry and record keeping. Support office staff with clerical tasks
  • Scheduling and Coordination: Manage conference room bookings. Schedule appointments and coordinate meetings.
  • Customer Service: Provide information and assistance to clients and vendors. Handle complaints or escalate them to the appropriate department.
  • Security: Monitor entry and exit points. Ensure compliance with safety regulations.
  • Communication Facilitation: Act as a liaison between departments. Distribute internal communications.
  • Office Maintenance: Monitor and maintain office supplies. Coordinate with maintenance staff for repairs.
  • Technology Management: Familiarity with office equipment such as multi-line phone systems, fax machines, copiers, and printers. Assist with basic IT troubleshooting.