Technical Support Engineer
2 weeks ago
For US Client's 24/7 support - Rotational ShiftsWhat You Will Be DoingAct as the first point of contact for clients, ensuring first call resolution by troubleshooting and resolving issues effectively.Listen carefully to client concerns, educate them on solutions, and prevent recurring issues by reviewing their accounts and providing guidance.Deliver engaging, responsive, and timely support via phone and email to consumer clients, sales teams, and internal stakeholders.Maintain ownership of client issues through to resolution, even when coordinating with other teams.Collaborate with sales to resolve consumer issues, playing an active role in client retention.Build and maintain a strong knowledge of Autotrader products and services, along with organizational processes, policies, and systems.Adapt to changing responsibilities and contribute to special projects or assignments to support team and company objectives. What We’re Looking For1–3 years of experience in a technical or client support function (SaaS environment preferred).Familiarity with helpdesk ticketing systems (ZenDesk experience a plus).Strong problem-solving skills with the ability to troubleshoot quickly and effectively.Excellent communication skills – verbal, written, email, and phone.Ability to collaborate across departments including Development, Product Management, and Customer Onboarding.High energy, enthusiasm, initiative, and a professional approach.Strong organizational and planning skills; self-motivated with a willingness to learn.Proficiency in Excel fundamentals (preferred).Knowledge of Accounting & Audit is a plus.Bachelor’s degree or equivalent combination of education and experience.Comfortable working in Pacific Time Zone schedules
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Technical Support Engineer
2 weeks ago
Vadodara, Gujarat, India Tradesec AMC Full time ₹ 2,00,000 - ₹ 8,00,000 per yearOverview As a Technical Support Engineer, you will play a crucial role in providing technical assistance and support to customers with hardware and software systems. This position is essential in ensuring the smooth functioning of technical systems and enhancing customer satisfaction through timely and effective solutions.Key responsibilitiesRespond to...
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Technical Support Engineer
2 weeks ago
Vadodara, Gujarat, India AIM Solder Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCompany DescriptionPAI-AIM Solder (India) Pvt. Ltd. (Formerly Persang Alloy Industries Pvt. Ltd.) is a joint venture between Persang Alloy Industries (PAI) and AIM Solder, combining local manufacturing excellence with global reach and technical leadership. With PAI's advanced production capabilities in India and full alignment with AIM's worldwide quality...
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Lead technical support engineer
3 weeks ago
Vadodara, India Bhash Software Labs Full timeJob Title: Technical Support Lead Engineer (2–4 Years) – Bhash SMS Location: BangaloreSalary: ₹25,000 – ₹45,000 per month (₹30,000 target)Experience: 2–4 yearsJob Type: Full-time (Work From Office) About Bhash SMS Bhash SMS is one of India’s largest Bulk SMS, Whats App Business API, and Voice Communications providers, trusted by...
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Technical Support Engineer
3 days ago
Atladara, Vadodara, Gujarat, India G-TEK CORPORATION PRIVATE LIMITED Full timeRole: Technical Support EngineerCompany Overview: G- Tek Corporation Private Limited Is looking to expand their business activities. We are 35-year-old electronic manufacturing company specializing in chart recorders and data loggers working on various industries and domains with clients in India, USA, Europe and Singapore. We focus on quality, innovation,...
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Technical Support Specialist
2 weeks ago
Vadodara, India phonon, automating outcomes Full timeTechnical Support SpecialistLocation: Vadodara (Head Office)Experience: Minimum 5 yearsRole OverviewWe are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
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Technical Support Specialist
6 days ago
vadodara, India beBeeTechnical Full timeJob Description:This is an exciting opportunity to join a team of technical experts providing ongoing support and implementation services for the Talkdesk platform.The selected engineer will work as a subcontractor to assist with day-to-day Talkdesk operations, troubleshooting, system enhancements, integration support, and configuration activities. The...
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Technical Support Specialist
2 weeks ago
Vadodara, India phonon, automating outcomes Full timeTechnical Support Specialist Location: Vadodara (Head Office) Experience: Minimum 5 years Role Overview We are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
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Technical Support Specialist
2 weeks ago
Vadodara, India phonon, automating outcomes Full timeTechnical Support Specialist Location: Vadodara (Head Office) Experience: Minimum 5 years Role Overview We are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
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Technical Support Specialist
4 weeks ago
Vadodara, India phonon, automating outcomes Full timeTechnical Support Specialist Location: Vadodara (Head Office) Experience: Minimum 5 years Role Overview We are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
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Technical support specialist
4 weeks ago
Vadodara, India Phonon, Automating Outcomes Full timeTechnical Support Specialist Location: Vadodara (Head Office) Experience: Minimum 5 years Role Overview We are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...
