Technical Support Engineer

2 days ago

Atladara Vadodara Gujarat, India G-TEK CORPORATION PRIVATE LIMITED Full time ₹ 1,20,000 - ₹ 1,70,000 per year

Role: Technical Support Engineer

Company Overview: G- Tek Corporation Private Limited Is looking to expand their business activities. We are 35-year-old electronic manufacturing company specializing in chart recorders and data loggers working on various industries and domains with clients in India, USA, Europe and Singapore. We focus on quality, innovation, and customer satisfaction.

Job Summary: A Technical Support Engineer is responsible for providing technical support to clients in person and remotely. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller's issues are resolved.

Responsibilities

· Address user tickets regarding hardware, software and networking

· Walk customers through installing applications and computer peripherals

· Ask targeted questions to diagnose problems

· Guide users with simple, step-by-step instructions

· Conduct remote troubleshooting

· Test alternative pathways until you resolve an issue

· Customize desktop applications to meet user needs

· Record technical issues and solutions in logs

· Direct unresolved issues to the next level of support personnel

· Follow up with clients to ensure their systems are functional

· Report on customer feedback and potential product requests

· Help create technical documentation and manuals

Requirements and skills

· Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role

· Hands-on experience with Windows/Linux/Mac OS environments

· Working knowledge of office automation products and computer peripherals, like printers and scanners

· Knowledge of network security practices and anti-virus programs

· Ability to perform remote troubleshooting and provide clear instructions

· Excellent problem-solving and multitasking skills

· Customer-oriented attitude

· B.Tech /Bsc /Msc in Computer Science/Electronics or relevant field

· Diploma in Electronic and Communication or mechatronics or related field

Job Type: Full-time

Pay: ₹12, ₹17,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Application Question(s):

  • Please mention your field of graduation (e.g., Engineering, Commerce, Science, Arts, etc.).

Education:

  • Diploma (Preferred)

Experience:

  • total work: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)

Work Location: In person

  • Technical Support Executive

    31 minutes ago

    Alkapuri, Vadodara, Gujarat, India CDT Software and support Full time ₹ 5,43,000 - ₹ 10,89,000 per year

    Job Description –Position OverviewWe are looking for a motivated and skilled Technical Support Specialist to join our team. This role involves providing timely ERP support to retailers, resolving technical issues, and ensuring smooth operations. The ideal candidate should have a strong understanding of databases (MSSQL), the ability to establish and...

  • Technical Support Engineer

    1 week ago

    Alkapuri, Vadodara, Gujarat, India COMPUCARE Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Responsibilities:Provide online and telephonic technical support to customers.Perform technical troubleshooting, maintenance, and service of equipment and systems.Execute testing, commissioning, and project-related activities as per client requirements.Prepare and maintain technical documentation, service reports, and client communications.Handle service...

  • Technical Support Engineer

    2 weeks ago

    Vadodara, India PS Fin Solutions Full time

    Technical Support Engineer (On-site, Ahmedabad) 📍 Location: Ahmedabad, Gujarat, India 💼 Employment Type: Full-time 🕓 Experience Required: 1–3 years About the Role We are hiring a Technical Support Engineer for a fast-growing technology company in the retail automation and software solutions industry. The ideal candidate will be responsible for...

  • Technical Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India Tradesec AMC Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Overview As a Technical Support Engineer, you will play a crucial role in providing technical assistance and support to customers with hardware and software systems. This position is essential in ensuring the smooth functioning of technical systems and enhancing customer satisfaction through timely and effective solutions.Key responsibilitiesRespond to...

  • Technical Software Support

    2 weeks ago

    Vadodara, Gujarat, India Actide International Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description:Candidate should have 0-3 years of experience. Candidate should be good with English Communication skills,.Candidate should have good  knowledge of SQL.Candidate Must be from IT Background.Provide Technical Support to Software UsersIt is up to Software Support Engineers to field calls from consumers who are experiencing technical issues...

  • L1 Technical Support Engineer

    1 week ago

    Vadodara, Gujarat, India Fusion Factor Full time ₹ 30,00,000 - ₹ 42,00,000 per year

    Job Description:Job Title: L1 Engineer (Level 1 Support)Location: VadodaraFull-TimeSalary Range: 30-40KAn L1 Engineer plays a vital role in providing entry-level technical support in IT and support services. The primary responsibility of an L1 Engineer is to respond to technical inquiries, troubleshoot issues, and escalate complex problems when necessary....

  • Technical Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India AIM Solder Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionPAI-AIM Solder (India) Pvt. Ltd. (Formerly Persang Alloy Industries Pvt. Ltd.) is a joint venture between Persang Alloy Industries (PAI) and AIM Solder, combining local manufacturing excellence with global reach and technical leadership. With PAI's advanced production capabilities in India and full alignment with AIM's worldwide quality...

  • Senior Technical Support Engineer

    2 weeks ago

    Vadodara, Gujarat, India Jeavio Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Reporting to the Support Manager, they will be expected to work independently and as part of the support team. Engineers will undertake a range of highly technical tasks that arise during the resolution of tickets where they will be required to log in different systems and resolve the problem or issue. They will work on Support Portal: Reviewing incidents,...

  • Technical Lead

    5 hours ago

    Vadodara, Gujarat, India CDT Software and Support Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description –Job Title:Technical Lead (ERP & Systems)Location: Vadodara , Sarabhai campus (K10 Grand)Shift timing: 4:00pm to 12:30 amEmployment Type: Full-TimePosition OverviewWe are seeking ahighly skilled Technical Leadwith strong expertise inERP systems, database architecture, and backend integrationsto lead complex technical initiatives and...

  • Technical Support Specialist

    2 weeks ago

    Vadodara, India phonon, automating outcomes Full time

    Technical Support SpecialistLocation: Vadodara (Head Office)Experience: Minimum 5 yearsRole OverviewWe are seeking a Technical Support Specialist who combines deep technical understanding with strong customer empathy. This individual will serve as the bridge between customers, product, and sales teams — ensuring smooth onboarding, quick resolution of...