Executive (Service & Operations)
2 weeks ago
About Apexlynx
We are a specialized golf consultation and services company headquartered in New Delhi, India. Together with our operations in India and our subsidiary in Singapore , we provide global access to golf courses to learn and play golf, curate golf events , and customize golf travel and experiences.
Role
We are looking for a candidate to join our operations in New Delhi where we service Golf Benefit Programs for various banks and issuers in India. Apexlynx manages the end-to-end fulfilment of golf game and lesson bookings by liaising with premium credit card customers, banks and our partner golf clubs and learning facilities. The candidate will support the Service and Operations function of the Golf Benefit Programs.
Desired Profile
At Apexlynx, we are committed to providing the highest quality of service and are looking for a candidate who will align well with our company’s culture. The ideal candidate should demonstrate keen attention to detail, excellent written and verbal communication, good organizational, time management and interpersonal skills. The candidate should come with a positive attitude to learn and take initiative. Freshers may apply.
Job Description
The responsibilities will include:
Bookings fulfilment:
Assessing eligibility of incoming golf booking requests
Processing requests with golf clubs
Confirming bookings with customers
Customer service:
Responding to customer queries
Supporting premium credit card customer requests
Reports:
Preparing daily, weekly and monthly service reports
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