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L2 Application Support Engineer

2 months ago

Mumbai, India Crest IT Consulting Pvt Ltd. Full time

Company Description

Crest IT Consulting Pvt Ltd is an IT consulting company that provides end to end IT services. Our focus is on data security, to enable our clients to service their customers better and more securely. We specialize in FMS Engineering, SaaS-based platforms, cloud solutions, Managed Services and more. Our aim is to provide simplified, independent and productive workspaces to our clients.


Summary:-

Candidate will be working as L2 resource. Profile is project and support which will be involve minor development. Hence, we require candidate which has hands-on experience in Java and MS SQL DB.


About the Role:-

  • Candidate must know project management cycle from planning, development, execution to implementation.
  • Candidate must have hands-on experience MS SQL which include debug existing code, modify code, optimized existing code etc.
  • Candidate should have hands-on experience writing new stored procedure, view, functions, triggers, complex query etc.
  • Candidates must have experience in leading a Team
  • Candidate will review existing code and change for optimization.
  • Candidate should have hands-on experience on Java technology.
  • Candidate should know Tomcat, weblogic web servers.
  • Candidate should self-drive project creation starting from business with business till documentation.
  • The desired candidate should have quality communication and technical Knowledge such as .NET, SQL Server,IIS,API, Java.
  • The candidate must also possess experience in software development, deployment and maintenance.
  • Strong skills in applications production support mainly within Windows Server, MS-SQL, IIS, Technology.
  • Analysis and Resolution for all AppSec and VAIPT points raised by bank team as per severity (Critical, high, medium and low) of point
  • Candidate must have Technical production support experience. This will add additional value add in profile.
  • Candidate must have hands-on experience on issue analysis and bug fixing
  • Candidate must have hands-on experience of ticketing tool like unidesk, DRM, AOPM etc
  • Candidate must have knowledge of Windows scheduler, Cron Job and SQL scheduler
  • Candidate has Nginx, Docker and container will be preferable
  • Candidate should have participated in DR Drill actiivty
  • Candidate has experience on monitoring tool like appdynamic, appnomic, Dynatrace will add advantage.
  • Candidate should know criticality of P1,P2,P3 and so on category ticket.


Key Responsibilities


  • Coordinate with multiple teams for incident resolution like Server Team, DBA Team, Network Team, Storage Team etc
  • Perform deployment of release in SIT and prepare a SIT test cases.
  • Perform Production release deployment and monitoring.
  • Participate in BCP Drill activity & update the Run Book


Role Proficiencies:-

  • Experience in Production Management for Windows Application server
  • Writing SQL Queries, View, Store Procedure
  • Creation of Web site on IIS Server
  • Create and modified SQL jobs and Window batch files
  • CRMNext application experience will be a add on for this role
  • Candidate should have 2 to 4 years of experience
  • Candidates must be Graduate.
  • Candidates Residing in Western Suburbs Dadar To Borivali will hold preference
  • Candidates should be willing to work in rotational shift


Work Location will be Andheri, Mumbai