sdr

3 weeks ago

Gurgaon, Haryana, India Real Time Data Services Full time

Job Responsibilities:

  • Responsible to generate partner specific leads by calling and prospecting.
  • Responsible to do continuous follow-up with leads/prospects.
  • Responsible for setting up appointments on Partner Director calendar
  • Responsible to handle client retention process under the guidance of TL.
  • Ensure that all documentation, record, compliance is maintained properly to avoid any loss of record/information.
  • Engaging new customers and making presentations or pitches outlining the benefits of product/services.
  • Well versed with company's technical product features to demonstrate excellent technical sales pitch.
  • Understanding the client requirements and then customizing the product/services as per their needs.
  • Liaising with existing clients, deliver strong after-sales support and technical back up thereby enhancing customer experience.
  • Expedite the resolution of customer problems and complaints to clients maximize satisfaction.
  • Data reporting to management and gathering market intelligence.
  • Collaborate with the Sales, support & marketing teams on sales strategy and optimization.

Required Skills:

  • Excellent Communication Skills (English).
  • Should be comfortable with night shifts and weekly offs.
  • Should be a quick learner and ready to action out the assigned tasks.
  • Ability to work both independently and as part of a team.

Qualifications:

  • 1-5 years of experience in a relevant role
  • Bachelor's degree (or equivalent) in computer science.

About RTDS:

Founded in 2010, Real Time Data Services (RTDS) is a group of companies excelling in global information technology, specializing in Cloud Computing and Cloud Telephony. We empower businesses worldwide with technologically advanced solutions that streamline operations and enhance efficiency. Being a market leader, we've catered to 10,000+ clients across the globe, consistently guaranteeing exceptional services.

Our Mission:

To become the forefront of Tech Global Leaders in Cloud Computing by striving towards excellence in our robust products & services, providing a competitive edge to our customers.

Our Vision:

Our vision is to achieve excellence through continuous improvement, innovation, and integrity, driven by a results-oriented and collaborative approach.

Our Brands:

AceCloud:

AceCloud is a leading provider of high-performance, affordable cloud solutions for SMBs and enterprises. Its comprehensive suite of services includes:

  • Public Cloud
  • Private Cloud
  • Cloud GPUs
  • Kubernetes
  • Infrastructure as a Service (IaaS)
  • AWS Services

Ace Cloud is working closely with AWS for the SMB and Startup verticals PAN India. We specialize in Cloud Assessment, AWS Migration, Application & Database Modernization as well as Data Analytic, Machine Learning and AI. With a strong emphasis on innovation and customer satisfaction, Ace Cloud offers single-click deployment and 24/7 human support to ensure seamless operations for its clients. Learn more: https://acecloud.ai/

Ace Cloud Hosting:

Headquartered in Florida, USA, Ace Cloud Hosting is a leader in managed hosting with over 15 years of expertise in cloud-based technologies. Its services include:

  • Accounting/Tax Application Hosting,
  • Managed Security Services
  • Managed IT Services and
  • Hosted Virtual Desktop Solutions

Learn More: https://www.acecloudhosting.com/

Key Highlights:

Industry Experience: 15+ years in the industry serving over 8,000 clients globally with a team of 600+ employees

Data Center Partners: 10+ data center partners located across the USA, UK, and India

Strategic Partnerships:

  • Microsoft Direct Partner under the CSP Program.
  • Intuit Authorized Commercial Hosting Provider.
  • AWS Advanced Consulting Partner with Storage & SMB Competencies
  • VMware Enterprise Partner for Infrastructure & Desktop Virtualization solutions

Accreditations and Memberships:

  • ISO/IEC 27001:2022 Certified
  • Registered with NASSCOM
  • Member of the Internet Telephony Services Providers' Association in the UK.

Awards and Recognitions:

  • Customer Service Department of the Year Stevie Award (2024)
  • CPA Practice Advisor Readers' Choice Awards (2023)
  • VMware Accelerating Cloud Provider Partner Award (2020)
  • K2 Quality Award for Customer Satisfaction (2019)
  • Great User Experience Award by FinancesOnline (2018)
  • User Favourite Award by Accountex USA (2016)

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