Associate, Solutions Operations

1 month ago

Gurugram, India GLG Full time

Position Overview:

GLG is seeking a highly motivated and enthusiastic individual to join the Quality Review Team (Surveys) in Gurugram, India. The Associate will provide dedicated support to a US based team and will be required to work local evening hours and provide weekend support where necessary. The Associate will conduct quality review checks on large survey data sets, providing regular updates to project teams on fielding efforts. The Associate will also be responsible for reviewing GLG Council member profiles to ensure accurate responses are captured.

The Surveys Team is responsible for survey writing, programming, editing, fielding, and data compilation across various industry verticals, population geographies, and client types. The Quality Review Team supports the execution of hundreds of surveys per month from a Respondent Validation perspective, and requires meticulous attention to detail, the ability to prioritize and multi-task, excellent written and verbal communication skills, and a keen analytic outlook.


Specific responsibilities include (but are not limited to):

  • Conduct necessary due diligence on survey respondent profiles vs project scope, analyzing and escalating inconsistencies and timely risk mitigation to ensure they meet GLG’s bar for both quality and compliance
  • Perform survey data quality review based on research objectives, best practice, and compliance requirements
  • Develop written communications providing updates to clients
  • Assist with the facilitation and field management of customized surveys targeting a wide variety of specialized topics and populations
  • Build reports of accepted and rejected respondents based on profile validation checks and deliver findings to Project Manager colleagues within project timeline parameters
  • Establish and build strong working relationships with colleagues in the US and broader GLG teams
  • Liaising with internal stakeholders, analyzing results and/or communicating survey findings and identifying opportunities for maintaining higher quality and efficiency levels to Senior Management, which can lead to career and responsibility growth
  • Managing large datasets, data collection, analyzing and breaking down data in smaller set


An ideal candidate will have the following:

GLG attracts employees from the most distinctive professional and academic backgrounds. Across all of our positions, we insist upon integrity, creativity, intensity, flexibility, and professionalism.

For this position, we seek applicants with a bachelor’s degree or equivalent work experience in a related field.

The following factors will strengthen an applicant’s candidacy:

  • Graduate/Postgraduate with 0-2 years of work experience
  • Strong interpersonal and communication (both verbal and written) skills
  • Proficiency in MS Office skills, including knowledge of MS Excel
  • Demonstrate the ability and initiative to handle increasing responsibility over time
  • Candidates with Data Quality Review or Compliance background is a benefit
  • Ability to multi-task and prioritize effectively, while ensuring a high level of accuracy and attention to detail
  • Knowledge of online surveys, data interpretation, sampling will be added advantage.

  • Associate, Solutions Operations

    7 months ago

    Gurugram, Haryana, India Gerson Lehrman Group Full time

    **Associate/ Senior Associate, Survey Programming** The Survey Associate will be responsible for accurate and timely online programming and edits of GLG surveys with fast turn-around time, across various industry verticals, population geographies, and client types. Quality and thoughtful survey programming rely on a Team that considers the most viable and...

  • Operations Associate

    4 weeks ago

    Gurugram, India Emori Full time

    Company DescriptionEmori is an online store based in Gurugram that specializes in selling real Gold & lab Diamond jewelry. The lab diamonds sold are identical to natural diamonds, eco-friendly, and cost significantly less. Emori offers a wide selection of certified products that come with a 30-day free return and Lifetime exchange policy.Location & days...

  • Operations Associate

    4 weeks ago

    Gurugram, India Emori Full time

    Company DescriptionEmori is an online store based in Gurugram that specializes in selling real Gold & lab Diamond jewelry. The lab diamonds sold are identical to natural diamonds, eco-friendly, and cost significantly less. Emori offers a wide selection of certified products that come with a 30-day free return and Lifetime exchange policy.Location & days...

  • Operations Associate

    4 weeks ago

    Gurugram, India Emori Full time

    Company Description Emori is an online store based in Gurugram that specializes in selling real Gold & lab Diamond jewelry. The lab diamonds sold are identical to natural diamonds, eco-friendly, and cost significantly less. Emori offers a wide selection of certified products that come with a 30-day free return and Lifetime exchange policy. Location & days ...

  • Operations Associate

    3 weeks ago

    Gurugram, India strongmetrics Full time

    Company DescriptionWelcome to strongmetrics, a forward-thinking adtech startup located in Gurugram. We specialize in delivering transformative results through cutting-edge technology and audience insights to boost ROI and drive unparalleled success in advertising. Join us on the journey to advertising excellence and experience the power of impactful...

  • Operations Associate

    2 weeks ago

    Gurugram, India strongmetrics Full time

    Company DescriptionWelcome to strongmetrics, a forward-thinking adtech startup located in Gurugram. We specialize in delivering transformative results through cutting-edge technology and audience insights to boost ROI and drive unparalleled success in advertising. Join us on the journey to advertising excellence and experience the power of impactful...

  • Operations Associate

    3 weeks ago

    Gurugram, India strongmetrics Full time

    Company Description Welcome to strongmetrics, a forward-thinking adtech startup located in Gurugram. We specialize in delivering transformative results through cutting-edge technology and audience insights to boost ROI and drive unparalleled success in advertising. Join us on the journey to advertising excellence and experience the power of impactful...

  • Operations Associate

    2 months ago

    gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Operations Associate

    2 months ago

    Gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Operations Associate

    2 months ago

    Gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and ManagementLocation: Gurgaon (Udyog Vihar Phase V)Company Overview:OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their operations...

  • Operations Associate

    2 months ago

    Gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • Operations Associate

    2 months ago

    gurugram, India ODINT Consulting Full time

    Job Title: Operations Associate – Incorporation and Management Location: Gurgaon (Udyog Vihar Phase V) Company Overview: OnDemand International is a leading global consulting firm specializing in business incorporation, management, and compliance services. Our focus is on delivering top-notch support to our clients, enabling them to expand their...

  • IGT Solutions | Process Associate | gurugram

    1 month ago

    gurugram, India IGT Solutions Full time

    About IGT! IGT Solutions is a next-gen customer experience (CX) company, defining and delivering AI-led transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth...

  • Associate Operations

    6 months ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. In addition, it offers a diverse range of solutions in the lending market. The Financial...

  • Associate, Client Solutions

    7 months ago

    Gurugram, India GLG Full time

    Job Summary GLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector. We bring the power of insight to every great professional decision. We are seeking candidates for Associate positions on the GLG Client Solutions team in...

  • Associate Operations

    7 months ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. We are comprised of Corporate Actions, ClearPar, GMG, and Regulatory Compliance. The...

  • Associate - Operations

    4 weeks ago

    Gurugram, Haryana, India WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...

  • IGT Solutions | Process Associate for Airline industry | gurugram

    1 month ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate for Airline industry (chat process) Spread the word and refer eligible candidates for this opportunity. Details below: Job Summary : The Process Associate for Airline Operations will support various administrative and operational functions within the airline process. This role involves ensuring efficient...

  • IGT Solutions | BFSI Process Associate

    1 month ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate for BFSI Process Spread the word and refer eligible candidates for this opportunity. Details below: Job Summary : We are seeking a detail-oriented BFSI Process Associate to join our dynamic team. The ideal candidate will be responsible for supporting various processes within the Banking, Financial Services,...

  • IGT Solutions | Process Associate

    1 month ago

    gurugram, India IGT Solutions Full time

    IGT is hiring for the role of Process Associate for BFSI Process Spread the word and refer eligible candidates for this opportunity. Details below: Job Summary : We are seeking a detail-oriented BFSI Process Associate to join our dynamic team. The ideal candidate will be responsible for supporting various processes within the Banking, Financial Services,...