WALK - IN Interview for Freshers (Healthcare Voice) - 19th to 21st March,2025

5 days ago

Chennai, Tamil Nadu, India HCLTech Full time

WALK - IN Interview for Freshers (Healthcare Voice) - 19th to 21st March,2025

FRESHERS: Graduation must (NO B.E/B.Tech/Engineering/Tech Graduates, MCA/MSc/M.com/MBA)

Work Location: Sholinganallur ELCOT Chennai.

Interview Mode: Face to Face Interview

Interview Venue: HCL TECH, Sholinganallur ELCOT campus, Tower 4, Chennai-119.

Interview Date: 19th to 21st March,2025

Interview Time: 11:30AM - 2PM

Contact HR: Judith/Shinaz/Maithreyee

ESSENTIAL RESPONSIBILITIES:

  • Make outbound calls to healthcare providers and insurers to follow up on claims and payments.
  • Investigate and resolve issues with denied or underpaid claims.
  • Maintain accurate records of all communications and transactions.
  • Conduct pre and post call analysis, documentation, and take appropriate actions to resolve tasks at first contact.
  • Update account-wise customer interactions daily.
  • Achieve critical performance targets.
  • Ensure efficiency in line with performance targets and process guidelines.
  • Identify problems and document business requirements using industry knowledge and tools.
  • Follow client process workflows and HCL policy guidelines.

SKILLS AND COMPETENCIES:

  • Strong verbal and written communication skills
  • Focus on delivering a positive customer experience
  • Should possess active listening skills
  • Good data entry & typing skills
  • Ability to multitask.
  • Ability to contribute to the process through improvement ideas.
  • Analytical and problem-solving skills on the process.
  • To use sound judgment and take decisions.

Rounds of interview:

HR Screening, Versant Test and Operations Interview

Laptops are not allowed in the campus.

Perks and Benefits:

1. Cab provided (chargeable)

2. International Trainers

3. World class exposure

4. Excellent working environment

5. Salary - Best in industry

6. Shift - Flexible with any shifts (Night)

How You'll Grow

At HCL Tech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Why Us

We are one of the fastest-growing large tech companies in the world, with offices in 60+ countries across the globe and 222,000 employees.

Our company is extremely diverse with 165 nationalities represented.

We offer the opportunity to work with colleagues across the globe.

We offer a virtual-first work environment, promoting a good work-life integration and real flexibility.

We are invested in your growth, offering learning and career development opportunities at every level to help you find your own unique spark.

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