Assistant Manager Training

1 month ago


Gurugram, India Teleperformance Full time

Key Responsibilities

The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations in developing the knowledge and skills to deliver in their job.

A varied role to include the preparation and delivery of effective Training whilst also following up and reporting on the learning you have transferred. The Asst. manager is also responsible for identifying gaps between the training program and operational requirements, recommending and implementing solutions. Keep stakeholders informed and updated on Training.


  • Other KPIs like throughput, TNA, TNI, etc.
  • Design/Recommend/Evolve Training content with the Learners needs in mind.
  • Deliver NHT Training to transfer learning.
  • Needs to be flexible to cater to business requirements i.e. Shift timings, Movement across locations etc.


Interested Candidates please share resumes - pankaj.kumar38@teleperformancedibs.com


  • Assistant Manager

    6 months ago


    Gurugram, India Hyatt Corporation Full time

    Assistant Manager - Training Hyatt Regency Hyatt Regency Gurgaon IN - HR - GurgaonTraining ProgramEntry Level ManagerFull-timeReq ID: GUR001758Local Summary You will be responsible to provide an excellent and consistent level of administrative support to your customers. The Assistant Manager Training is responsible to assist the Learning Manager...


  • Gurugram, India Teleperformance Full time

    Key ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...


  • Gurugram, India Teleperformance Full time

    Key Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...


  • gurugram, India Teleperformance Full time

    Key Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...


  • gurugram, India Teleperformance Full time

    Key Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...


  • gurugram, India Teleperformance Full time

    Key ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...


  • Gurugram, India Teleperformance Full time

    Key Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...


  • Gurugram, India WNS Full time

    Domain Experience – KYC, AML, Transaction monitoring, Fraud Investigation. The role is involved in developing systems, processes to achieve superior levels of service. Responsibilities Onboarding user facing reviews experience required Address Validation Industry Validation Match reviews. Risk ops Drive individual and team goals including but not limited...


  • Gurugram, India WNS Full time

    Domain Experience – KYC, AML, Transaction monitoring, Fraud Investigation.The role is involved in developing systems, processes to achieve superior levels of service. Responsibilities Onboarding user facing reviews experience required Address Validation Industry Validation Match reviews. Risk ops Drive individual and team goals including but not limited to...


  • Gurugram, India WNS Full time

    Domain Experience – KYC, AML, Transaction monitoring, Fraud Investigation.The role is involved in developing systems, processes to achieve superior levels of service. Responsibilities Onboarding user facing reviews experience required Address Validation Industry Validation Match reviews. Risk ops Drive individual and team goals including but not limited to...


  • Gurugram, India Developing Countries Vaccine Manufacturers Network (DCVMN International) Full time

    The Developing Countries Vaccine Manufacturers Network (DCVMN) is a voluntary, public health-driven alliance of 48 vaccine manufacturers from developing countries. We are dedicated to the research, development, manufacturing, and supply of high-quality vaccines that are accessible and affordable, protecting populations worldwide against both known and...


  • Gurugram, India Developing Countries Vaccine Manufacturers Network (DCVMN International) Full time

    The Developing Countries Vaccine Manufacturers Network (DCVMN) is a voluntary, public health-driven alliance of 48 vaccine manufacturers from developing countries. We are dedicated to the research, development, manufacturing, and supply of high-quality vaccines that are accessible and affordable, protecting populations worldwide against both known and...


  • gurugram, India Teleperformance Full time

    Key Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...


  • gurugram, India Teleperformance Full time

    Key ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...


  • gurugram, India WNS Full time

    Domain Experience – KYC, AML, Transaction monitoring, Fraud Investigation.The role is involved in developing systems, processes to achieve superior levels of service. Responsibilities Onboarding user facing reviews experience required Address Validation Industry Validation Match reviews. Risk ops Drive individual and team goals including but not limited to...

  • Assistant Manager

    6 months ago


    Gurugram, India IndiGo Full time

    Mandatory requirement Specialist – Managing: DCS systems /Visa & Documentation/Code shareInternational airport operations experience - customer service (Terminal)Design and deliver Training (18 days a month with extensive travel travel)Understands world tracer and baggage management (Arrivals - International) Stretched goals/ excellent written and oral...


  • Gurugram, India IndiGo Full time

    Job Responsibilities:The position is responsible for design, delivery and continuous improvement of training programs; conduct needs assessment, execute training, develop reinforcements and evaluate.Conduct the LMQ Core Course for all Trainer Upgrades and LMQ Command Development course for all Command Upgrades.Implement, plan and conduct Air Crew Leaders...

  • Program Manager

    6 months ago


    Gurugram, India R1 RCM Full time

    R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work® Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare simpler’ and enable efficiency for healthcare systems, hospitals, and physician...

  • Training Coordinator

    2 weeks ago


    Gurugram, India NIIT Full time

    About NIIT MTS At NIIT Managed Training Services, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of...


  • Gurugram, India TTC Group Full time

    Role: Sales Training LeadAs Sales Training-Lead, you are expected to:Work closely and communicate effectively with CXOs and Senior Business leaders to identify/ assess training priorities on an ongoing basis and proactively develop solutions to drive business.Work closely with Regional Training Teams for any new training interventions, projects and drive as...