Teleperformance | Assistant Manager Training | gurugram
7 days ago
Key Responsibilities
The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations in developing the knowledge and skills to deliver in their job.
A varied role to include the preparation and delivery of effective Training whilst also following up and reporting on the learning you have transferred. The Asst. manager is also responsible for identifying gaps between the training program and operational requirements, recommending and implementing solutions. Keep stakeholders informed and updated on Training.
- Other KPIs like throughput, TNA, TNI, etc.
- Design/Recommend/Evolve Training content with the Learners needs in mind.
- Deliver NHT Training to transfer learning.
- Needs to be flexible to cater to business requirements i.e. Shift timings, Movement across locations etc.
-
gurugram, India Teleperformance Full timeKey ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...
-
Teleperformance
6 months ago
Gurugram, Haryana, India The Career Next Full timeTeleperformance Plot No - 398, Phase III, Udyog Vihar, Sector 19, Gurugram, Haryana 122016 Google MOKA....... (LOB of Google): Back-office process - Domestic _ process Only graduate. Fixed day shift Rotational off 5 days working *Office Location: Downtown Gurgaon Fresher graduate15 in hand plus 4500 travel allowance Experience graduate 18 in hand...
-
gurugram, India Teleperformance Full timeApply only if matches in below skill sets: Technical Competencies: (Job related) Excellent communication and presentation skills Relevant knowledge on Quality Tools & Quality Framework Experience in managing audits from a risk compliance & control standpoint Must possess exposure to Defect Analysis, Continuous improvement, Root cause analysis, Calibration...
-
gurugram, India Teleperformance Full timeApply only if matches in below skill sets:Technical Competencies: (Job related)Excellent communication and presentation skillsRelevant knowledge on Quality Tools & Quality FrameworkExperience in managing audits from a risk compliance & control standpointMust possess exposure to Defect Analysis, Continuous improvement, Root cause analysis, Calibration and...
-
Teleperformance | Payroll Associate | gurugram
3 weeks ago
gurugram, India Teleperformance Full timeAssist in the preparation and processing of payroll for employees.Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates.Maintain payroll records and ensure compliance with company policies and legal requirements.Respond to payroll-related inquiries from employees and management.Assist with the...
-
Teleperformance | Payroll Associate | gurugram
3 weeks ago
gurugram, India Teleperformance Full timeAssist in the preparation and processing of payroll for employees. Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Maintain payroll records and ensure compliance with company policies and legal requirements. Respond to payroll-related inquiries from employees and management. Assist with...
-
Teleperformance | Payroll Associate | gurugram
3 weeks ago
gurugram, India Teleperformance Full timeAssist in the preparation and processing of payroll for employees. Ensure accurate and timely processing of payroll updates including new hires, terminations, and changes to pay rates. Maintain payroll records and ensure compliance with company policies and legal requirements. Respond to payroll-related inquiries from employees and management. Assist with...
-
Customer Support Executive
3 months ago
Gurugram, Haryana, India Teleperformance Full time**Job Title: Customer Support Executive + Upselling (Blended process)** **Company: Teleperformance** **Location: Teleperformance, Gurugram, Haryana 122016** **Key Responsibilities**: **Handle customer queries through various channels.** **Provide exceptional customer support and problem-solving.** **Identify and promote relevant products or services...
-
Assistant Manager Training
1 week ago
Gurugram, India Teleperformance Full timeKey ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...
-
Assistant Manager Training
1 week ago
Gurugram, India Teleperformance Full timeKey ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...
-
Assistant Manager Training
7 days ago
Gurugram, India Teleperformance Full timeKey Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...
-
Assistant Manager Training
1 month ago
gurugram, India Teleperformance Full timeKey Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...
-
Assistant Manager Training
3 weeks ago
gurugram, India Teleperformance Full timeKey Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...
-
Assistant Manager Training
1 month ago
Gurugram, India Teleperformance Full timeKey ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...
-
Assistant Manager Training
1 month ago
gurugram, India Teleperformance Full timeKey ResponsibilitiesThe Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support Operations...
-
Assistant Manager Training
1 month ago
Gurugram, India Teleperformance Full timeKey Responsibilities The Training Asst. Manager is responsible for managing training officers, Line trainers for the designated processes aligned. He/she administers/supervises the training for new hires and existing employees to the standards agreed between our clients and Operations. Getting people ready to perform - as a Trainer you will support...
-
gurugram, India Teleperformance Full timeKey Responsibilities: Carry out Internal Audit reviews as per the Internal Audit Calendar. internal audits in accordance with established procedures and guidelines. the effectiveness of internal controls. Control Over Financial Reporting Compliance Reviews including GST and MSME reviews. with stake holders on Audit closures and update trackers Senior...
-
gurugram, India Teleperformance Full timeKey Responsibilities:Carry out Internal Audit reviews as per the Internal Audit Calendar.internal audits in accordance with established procedures and guidelines.the effectiveness of internal controls.Control Over Financial ReportingCompliance Reviews including GST and MSME reviews.with stake holders on Audit closures and update trackersSenior Management...
-
Teleperformance | Quality Analyst | gurugram
3 weeks ago
gurugram, India Teleperformance Full time2-4 years experience in an International BPO as a Quality Analyst with AML / KYC experience Preferably should be from Banking / Fintech Experience in fraudulent/unauthorized transactions is mandatory Should possess excellent communication skills
-
Teleperformance | Quality Analyst | gurugram
3 weeks ago
gurugram, India Teleperformance Full time2-4 years experience in an International BPO as a Quality Analyst with AML / KYC experience Preferably should be from Banking / Fintech Experience in fraudulent/unauthorized transactions is mandatory Should possess excellent communication skills