Inside Sales Coordinator
2 days ago
Job Title: Sales Coordinator
Reports to: Sales Manager/Director
Location: Zirakpur, Mohali - India
Job Type: Full-time
Industry: Processed Industry
Qualifications: B. Tech or Diploma in Mechanical Engineering, Instrumentation or Automation Engineering.
Job Summary:
We seek an organized and detail-oriented Sales Coordinator to support our sales team. The ideal candidate will provide administrative assistance, coordinate sales activities, and ensure seamless customer interactions.
Key Responsibilities:
Administrative Tasks:
1. Manage sales database, CRM system.
2. Maintain sales records, reports, and forecasts.
3. Coordinate sales meetings and appointments.
4. Prepare sales materials, presentations, and proposals.
5. Handle correspondence, emails, and phone calls.
Sales Support:
1. Assist sales team with quotes, orders, and invoicing.
2. Process sales transactions, manage inventory.
3. Coordinate product demonstrations, trials.
4. Provide customer support, resolve issues.
5. Update sales team on customer interactions.
Communication and Collaboration:
1. Liaise between sales, marketing, and customer service.
2. Ensure effective communication across teams.
3. Collaborate on sales campaigns, promotions.
4. Provide feedback on sales processes, improvements.
Customer Relationship Management:
1. Build and maintain customer relationships.
2. Respond to customer inquiries, concerns.
3. Resolve customer complaints, issues.
4. Identify upsell/cross-sell opportunities.
Requirements:
1. 1-2 years sales coordination or administrative experience.
2. Strong organizational, communication skills.
3. Proficient in CRM software (e.g., Salesbabu).
4. Ability to multitask, prioritize.
5. Bachelor's degree (Mechanical/ Instrumentation/ Electrical).
Preferred Qualifications:
1. Sales experience.
2. Industry knowledge.
3. Certification in sales or marketing.
What We Offer:
1. Competitive salary.
2. Benefits package.
3. Opportunities for growth, professional development.
Working Hours:
9:00 am to 7:00 pm
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