IVR Lead Developer

Good knowledge in Cisco Contact Center products' architecture of both IVR and CTI components.SQL knowledge.Core Java and basics of Advanced Java.Expert in Troubleshooting and Logical Thinking.Contribute both individually while leading and guiding the team.Managing escalations and professionalism.Should be good in driving calls with client and participation...

Good knowledge in Cisco Contact Center products' architecture of both IVR and CTI components. SQL knowledge. Core Java and basics of Advanced Java. Expert in Troubleshooting and Logical Thinking. Contribute both individually while leading and guiding the team. Managing escalations and professionalism. Should be good in driving calls with client and...

Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

- Good knowledge in Cisco Contact Center products' architecture of both IVR and CTI components.- SQL knowledge.- Core Java and basics of Advanced Java.- Expert in Troubleshooting and Logical Thinking.- Contribute both individually while leading and guiding the team.- Managing escalations and professionalism.- Should be good in driving calls with client and...

Role : IVR Tester Experience : 3 - 6 Years Location : Chennai / Hyderabad / Pune Duration : 6 months (Contract to hire) Skillset : IVR, Cyara, Selenium, ( Python / Java / C# ) Roles and Responsibilities**:Must have - **IVR+ Cyara, Selenium skill sets - Collaborating with QA analysts and developers to identify test scenarios and design appropriate...

Good knowledge in Cisco Contact Center products' architecture of both IVR and CTI components.SQL knowledge.Core Java and basics of Advanced Java.Expert in Troubleshooting and Logical Thinking.Contribute both individually while leading and guiding the team.Managing escalations and professionalism.Should be good in driving calls with client and participation...

Good knowledge in Cisco Contact Center products' architecture of both IVR and CTI components. SQL knowledge. Core Java and basics of Advanced Java. Expert in Troubleshooting and Logical Thinking. Contribute both individually while leading and guiding the team. Managing escalations and professionalism. Should be good in driving calls with client and...

Capgemini is a global leader in consulting, technology services and digital transformation. We are currently seeking an experienced User Experience (UX) Designer to join our team.Salary: $85,000 - $110,000 per yearAbout the RoleWe are looking for a talented UX Designer with expertise in IVR and Conversation AI design to lead the development of user-centric...

Job Title: Genesys Cloud Architect with Advanced IVR and Social Media ExpertiseWe are seeking a highly skilled Genesys Cloud Architect to join our team at Tech Mahindra. As a key member of our team, you will be responsible for designing and implementing advanced IVR systems, integrating social media channels with Genesys cloud, and developing complex...

Experience: 7-15yrs Location: Pan India Genesys Cloud: Mandatory Skills: Genesys, CX, Cloud GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions. Social - Hands on experience with social channel (Facebook, Twitter,...

Experience: 7-15yrs Location: Pan India Genesys Cloud: Mandatory Skills: Genesys, CX, Cloud GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions. Social - Hands on experience with social channel (Facebook,...

Experience: 7-15yrsLocation: Pan IndiaGenesys Cloud:Mandatory Skills: Genesys, CX, CloudGCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter, Line,...

Experience: 7-15yrsLocation: Pan IndiaGenesys Cloud:Mandatory Skills: Genesys, CX, CloudGCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter, Line,...

Experience: 7-15yrsLocation: Pan IndiaGenesys Cloud:Mandatory Skills: Genesys, CX, CloudGCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter, Line, Whats...

Experience: 7-15yrsLocation: Pan IndiaGenesys Cloud:Mandatory Skills: Genesys, CX, CloudGCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter, Line,...

Experience: 7-15yrsLocation: Pan IndiaGenesys Cloud:Mandatory Skills: Genesys, CX, CloudGCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions.Social - Hands on experience with social channel (Facebook, Twitter, Line,...

Experience: 7-15yrs Location: Pan India Genesys Cloud: Mandatory Skills: Genesys, CX, Cloud GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions. Social - Hands on experience with social channel (Facebook, Twitter, Line,...

Experience: 7-15yrs Location: Pan India Genesys Cloud: Mandatory Skills: Genesys, CX, Cloud GCP level real life experience working with Genesys cloud, Architect flow, WFM, roles and access groups, messaging, reporting. SSO, SCIM and REST based backend integration via data actions. Social - Hands on experience with social channel (Facebook,...

Job Title: Product Owner - AWS&IVR Location: Pune About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all...

Join us as Product Owner at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. Key requirements for the...