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Operation Officer

3 months ago

Mumbai, India Careerfit.ai Full time

Responsibilities:

  • Oversee the daily operations of the Learning Management System (LMS), ensuring its smooth and efficient functioning.
  • Manage and upload course content, user accounts, and training materials to the LMS.
  • Provide technical support and training to users, addressing any issues or concerns.
  • Collaborate with instructional designers and trainers to develop and implement e-learning solutions.
  • Monitor and analyze LMS usage data to improve user experience and course effectiveness.
  • Ensure the LMS complies with industry standards and organizational policies.
  • Prepare and present reports on LMS performance and user engagement to management.

Requirements:

  • Bachelor’s degree in Information Technology, Education, or a related field.
  • Proven experience in LMS administration or e-learning management, with at least 3-5 years in a similar role.
  • Strong knowledge of LMS platforms, e-learning tools, and best practices.

Skills:

  • LMS Administration: Managing and overseeing the daily operations of the LMS.
  • Technical Support: Providing support and training to LMS users.
  • Data Analysis: Monitoring and analyzing LMS usage data to improve user experience.
  • Collaboration: Working with instructional designers and trainers to implement e-learning solutions.

Preferred:

  • Professional certifications in e-learning or LMS administration.
  • Experience with popular LMS platforms (e.g., Moodle, Blackboard, Canvas).
  • Strong problem-solving and analytical skills.
  • Excellent communication and technical support abilities.