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Branch Manager

2 months ago

Gurugram, India Kotak Mahindra Bank Full time
  • Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Responsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services and TD & managing group business products like Business Banking products & other Assets products (Home Loan, LAP etc.)
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Adhere to high ethical standards and comply with all regulations/applicable laws.
  • Network to improve the presence and reputation of the branch and company.
  • Stay abreast of competing markets and provide reports on market movement and penetration.
  • Establish the Bank and the brand in the catchment area.
  • Responsible for achieving overall branch targets and ensuring branch profitability.
  • Cultivate relationships with individual and corporate customers.
  • Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.
  • Bring out the best of branch personnel by providing training, coaching, development, and guidance.
  • Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.
  • Collaborate with other branch departments and functions to provide products and service offerings to the customer.