Technical Sales Engineer

3 weeks ago

New Delhi, India Eternal Robotics Full time

Role Overview:

ER is a robotics AI company that is developing innovative products for the construction and manufacturing industries. Our automated interior wall painting robot, automated road lane marking robot, and Industrial Video AI SaaS platform (AI-based computer vision) are designed to provide our customers with the latest technology in robotics and AI.


Eternal Robotics seeks a highly motivated and experienced Cross-Functional Sr. Technical sales engineer to join our team. In this hybrid role, you will be responsible for sales of the entire product computer vision and strategy for our mobile Robots products and managing the delivery of customer projects for both product lines. You will work closely with the robotics and AI teams to ensure a successful product roadmap & vision and project delivery.



Key Responsibilities:

Responsibilities:

  • Sustaining business growth and profitability by maximizing the value of the ER product suite
  • Contacting potential clients via email and phone to set up meetings, deliver sales pitches, impress customers, and win business for the company
  • Understanding of different customers' manufacturing lines, processes, and controls architecture as a part of the initial requirement study in assisting the sales and proposal process
  • Plan, direct, organize, and manage digital marketing on LinkedIn, Facebook etc., promotional campaigns through the right channels, events, and exhibitions both online and offline
  • Preparing business proposals and internal reports, preparing quotations, offers, and sales presentations; Drafting and reviewing commercial contracts and ensuring adherence to established rules and guidelines set by management
  • Holding product demonstrations for customers to showcase the value of the product
  • Translating customer requirements in terms of product features and feeding new feature requirements to the product development team to improve the product capabilities
  • Should be ready for installation of products at customer’s site during unavailability/urgency of the tech team.
  • Working with the product deployment team in validating product deliverables to customers
  • Tracking deliverables to ensure timely delivery to customers.
  • Tracking customer issues and bringing in resolutions to ensure customer satisfaction.
  • Engaging with the customer to help them realize the benefits of the product so it becomes part of their regular routine.
  • Upselling services and products with the brand image
  • Timely payment collection and follow-ups for payment.


Qualifications, Expericence & Skills:

  • Should be BE/ BTech/Diploma in Mechanical/ Electrical/ Computer Science / IT / Electroics & Telecommunications Engineering with a strong aptitude for technically advanced products
  • 2-4 Years of Experience in B2B Business Development of Vision camera/ Computer Vision-Based software robotics products and solutions with demonstrated success in product launches and revenue growth
  • Exceptional communication, presenting, and negotiation skills, social adept, ability to build rapport, conflict resolution; IT fluency in planning, prioritization, and time management
  • Proficiency in MS Office, and CRM software, Strong in business mathematics, and P&L planning. Commercial and software application knowledge is a plus
  • Ability to solve tough problems, handle pressure, and meet deadlines; Self-motivated to contribute and achieve in lean-team environments.
  • In-depth knowledge of the industry and its current events locally and nationally; Networking at and leveraging conferences, exhibitions, and related events.



KPIs:

  • Achieve 100% of new customer account development target on every quarter
  • Achieve 100% of sales order booking target
  • Achieve 100% of Revenue target



KRAs

  • Customer lead generation, conversion, relationship management, and revenue growth; identifying and targeting untapped business potential for products and services
  • Should be self-driven and should have its own set of databases of different industries like Pharma, Automotive, FMCG, White goods, heavy industries, and retails.
  • Should be updated with market scenarios where new projects/expansions are being planned by existing/new customers.
  • Documentation and management of communication, proposals, quotations, contracts, and business collateral
  • Fluency in collaborating and working with management, marketing, sales and service teams
  • Ability of doing sound research, providing key insights and recommendations to management on business strategies and tactics
  • Communicating market feedback to product, engineering and service teams to ensure customer success
  • Establish ER relations with potential customers in the India region
  • Acquire detailed product knowledge of ER products and propose suitable solutions to potential customers
  • Strict adherence to ER's compliance and integrity policies


Preference

The candidate with similar experience in a similar industry will have a high preference.

Preference - Keynes, Cognex, Orbital, and their system integrators.

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