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Technical Sales Support Engineer
5 days ago
Experience - 6 to 9 years
Education - BE Mech/Chem
Roles & Responsibilities -
- Technical Discussions with Customers: Engage with customers to understand their technical requirements and provide appropriate solutions. Act as a bridge between the sales team and the engineering team to ensure that customer needs are met efficiently.
- BOM Preparation: Prepare Bill of Materials (BOM) for projects, ensuring all necessary components are included and accurately listed.
- Drawing Preparation: Create and review technical drawings and diagrams to support sales and project implementation. Ensure that all drawings comply with industry standards and customer specifications.
- Product Demonstrations: Conduct product demonstrations and technical presentations to potential customers, showcasing the features and benefits of our solutions.
- Technical Support: Provide ongoing technical support to customers throughout the sales process, addressing any concerns or issues that arise.
- Collaboration: Work closely with the sales, engineering, and project management teams to ensure seamless project execution and customer satisfaction.
- Documentation: Maintain detailed records of customer interactions, technical specifications, and project requirements.
Qualifications:
- Education: Bachelor's degree in Engineering (Mechanical, Chemical) or equivalent experience.
- Experience: 6 to 9 years of experience in technical sales support, preferably in the industrial equipment or related sectors.
- Technical Skills: Proficient in preparing BOMs and technical drawings. Experience with CAD software is highly desirable.
- Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical audiences.
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