Service Desk Agent

Job Title: Service Desk Engineer Location: Bangalore – Bhartiya City Tech Park. Experience: 3-5Years Job Type: Full-time/ Permanent. Notice Period: Immediate Joiners Transportation : 2-way Cab will be provided ----------------------------------------------------------------- JOB Responsibilities: Provide end user support via phone, email, and chat to...

Role: Be the contact person for customers and service technicians Administer and schedule service technicians in the field, taking into account product and customer knowledge as well as temporal and spatial availability Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency...

Role:Be the contact person for customers and service techniciansAdminister and schedule service technicians in the field, taking into accountproduct and customer knowledge as well as temporal and spatial availabilityEnsure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiencyHandle...

Essential Duties and Responsibilities: Provide end user support via phone, email, and chat to support business users get back to functioning smoothly Utilize Service Desk software to log, maintain and close tickets as required Technical understanding and ability to resolve issues with laptop / desktop / Citrix end user platforms Technical understanding and...

Job Summary:The NOC Agent - Tier 1 is responsible for handling all client interactions through our ticketingsystem, making sure to document every step of the process from start to finish. This includesperforming initial triage and troubleshooting of the issue, and deciding whether the issue needs tobe assigned to the Tier II team or if a technician needs to...

Service Desk ManagerMobile Programming LLC is seeking a highly skilled Service Desk Manager to oversee the daily operations of our service desk team. As a key member of our IT team, you will be responsible for ensuring timely and effective resolution of user issues and requests.Key Responsibilities:Manage and prioritize service desk tickets, assigning tasks...

Job DescriptionAs a Service Desk Manager at Mobile Programming LLC, you will oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests. Your primary responsibility will be to manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA...

Job Title: Service Desk EngineerLocation: Bangalore – Bhartiya City Tech Park.Experience: 3-5YearsJob Type: Full-time/ Permanent.Notice Period: Immediate JoinersTransportation: 2-way Cab will be provided-----------------------------------------------------------------JOB Responsibilities:Provide end user support via phone, email, and chat to support...

Job Summary:The NOC Agent - Tier 1 is responsible for handling all client interactions through our ticketingsystem, making sure to document every step of the process from start to finish. This includesperforming initial triage and troubleshooting of the issue, and deciding whether the issue needs tobe assigned to the Tier II team or if a technician needs to...

Essential Duties and Responsibilities:Provide end user support via phone, email, and chat to support business users get back to functioning smoothly Utilize Service Desk software to log, maintain and close tickets as requiredTechnical understanding and ability to resolve issues with laptop / desktop / Citrix end user platformsTechnical understanding and...

Greetings from TCS!!!!!!! TCS Hiring for Service desk Job Location: Bangalore Experience Range: 2-5 Years Job Description : Desired Competencies : First point of contact for all IT support related issues, managing incidents and the fulfillment of service requests across channels Knowledge on O365, MS office Suite, Active Directory, Hardware and Software...

Greetings from TCS!!!!!!! TCS Hiring for Service desk Job Location: Bangalore Experience Range: 2-5 Years Job Description : Desired Competencies : First point of contact for all IT support related issues, managing incidents and the fulfillment of service requests across channels Knowledge on O365, MS office Suite, Active Directory, Hardware and Software...

Role: Be the contact person for customers and service technicians Administer and schedule service technicians in the field, taking into account product and customer knowledge as well as temporal and spatial availability Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency...

Role: Be the contact person for customers and service technicians Administer and schedule service technicians in the field, taking into account product and customer knowledge as well as temporal and spatial availability Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency...

Role:Be the contact person for customers and service techniciansAdminister and schedule service technicians in the field, taking into accountproduct and customer knowledge as well as temporal and spatial availabilityEnsure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiencyHandle...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

Greetings from TCS!!!!!!! TCS Hiring for Service desk Job Location: Bangalore Experience Range: 2-5 Years Job Description : Desired Competencies : First point of contact for all IT support related issues, managing incidents and the fulfillment of service requests across channels Knowledge on O365, MS office Suite, Active Directory, Hardware and...

Greetings from TCS!!!!!!!TCS Hiring for Service deskJob Location: BangaloreExperience Range: 2-5 YearsJob Description :Desired Competencies :First point of contact for all IT support related issues, managing incidents and the fulfillment of service requests across channelsKnowledge on O365, MS office Suite, Active Directory, Hardware and Software related...

**Service Desk Manager Job Description**We are seeking a skilled Service Desk Manager to oversee the daily operations of our service desk team. As a key member of our IT team, you will be responsible for ensuring timely and effective resolution of user issues and requests.Key Responsibilities:Manage and prioritize service desk tickets, assigning tasks to...

We are hiring for Service Desk Engineer Exp level: 3 to 6 Years Location: Bangalore Mode: Work from office 5 days a week Rotational shift 24/7 Contract role 6 months Preferred immediate to 15 days joiners only JD: It will be a contract positions for 6 months approximately to support the current volume of Office 365 migration and MS office upgradation...