Delivery Manager

2 months ago


Ahmedabad, India Hexaware Technologies Full time

To support the growth and to deliver high-quality projects, we are looking for an experienced Delivery Manager who will take their responsibilities as the visionary leader for the relationship of our customers and articulate the goals and objectives for the future relationship with our customers and how it will affect the business.

This role brings the key leadership into the process, and it requires a strong relationship and result-oriented personality with the ability to communicate effectively.


The Delivery Manager closely collaborates with the development teams and builds an environment that stimulates teamwork.

The Delivery Manager guides the teams to the successful delivery of projects - ensuring excellent customer satisfaction.

The Delivery Manager role at Hexaware is a “hands-on, roll up your sleeves” position, that is dedicated to ensuring the success of the long-term, and high-impact engagements for our strategic client relationships.

You are capable of leading strategic delivery programs, overseeing multiple work streams within an account, orchestrating cross-functional project teams, and collaborating with numerous key partners.

Your position runs across one to several client settings depending on client size. This entails (among others):

  • Establishing and improving a strong working relationship with customers, and exceeding client happiness across complex engagement,
  • Identify new revenue opportunities through lateral selling, in partnership with the Account Executive to pursue and win those opportunities,
  • Support the engagement process with SMEs in strategic accounts (new and existing)
  • Maintain consistent and highly successful delivery across all workstreams,
  • Motivating and retaining a high-performing and engaged project team, and adapt as needed (in conjunction with Account Executives, Vice Presidents, Directors, and Team Leads),
  • Accountable for providing regular status and financial reporting and manage account

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