Sales & Business Development (SMETA & ISO Certification Sales)

5 days ago


Kolkata, India EFRAC Lab Full time

Senior Manager – Sales & Business Development (SMETA & ISO Certification)Department: Sales / Business DevelopmentReporting To: Sales HeadLocation: Corporate Office / PAN India (Remote with Travel)Job Type: Full-Time, PermanentExperience: 8 to 10+ Years (Certification Industry Preferred)About the Role:We are seeking an experienced and highly driven Senior Sales & Business Development Manager to join our core team. This role is responsible for expanding the company’s certification and compliance services portfolio, with a strong focus on SMETA audits and ISO certifications (e.g., ISO 9001, 14001, 45001, etc.) across PAN India.As a senior leader in the Sales team, you will play a critical role in strategic planning, key account management, national client acquisition, and revenue generation while collaborating with internal departments to ensure delivery excellence.Key Responsibilities:🔹 Strategic Sales & Market DevelopmentDrive strategic initiatives to grow the certification services business (SMETA, SEDEX, ISO) in existing and new markets.Develop and implement PAN India sales plans, territory mapping, and sector-based outreach strategies.Identify emerging sectors with high demand for social compliance and management system certifications.🔹 Key Account Acquisition & ManagementBuild and manage long-term relationships with corporate clients, suppliers, manufacturers, and export houses.Handle enterprise-level B2B deals and negotiations with compliance, procurement, CSR, and sustainability teams.Maintain a robust pipeline of high-value projects, ensuring regular follow-up and closure.🔹 Revenue & Target OwnershipOwn and exceed revenue targets for certification and audit services.Monitor regional and national sales performance metrics.Submit accurate sales forecasts and business reports to the management team.🔹 Cross-Functional CollaborationWork closely with the Operations, Technical, and Audit teams to ensure successful service delivery.Provide client feedback to internal teams to refine service offerings.Required Skills & Experience:Proven 10+ years of B2B sales experience, preferably in certification, compliance, or third-party auditing services.Hands-on experience in selling SMETA (SEDEX) audits and ISO standards (ISO 9001, ISO 14001, ISO 45001).Strong understanding of social compliance, ethical trade, and management system certification processes.Experience working with Certification Bodies, Consulting Firms, or ESG/CSR departments.Excellent written and verbal communication skills in English (knowledge of regional languages is a plus).Willing to travel across India for client meetings, presentations, and industry events.Educational Qualification:Bachelor’s Degree or related (Master’s Degree is a plus).Work Location: PAN India any location (Kolkata Preferred)



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