Sales & Business Development (SMETA & ISO Certification Sales) (06/11/2025)

4 days ago


Kolkata, India EFRAC Lab Full time

Senior Manager – Sales & Business Development (SMETA & ISO Certification) Department: Sales / Business Development Reporting To: Sales Head Location: Corporate Office / PAN India (Remote with Travel) Job Type: Full-Time, Permanent Experience: 8 to 10+ Years (Certification Industry Preferred) About the Role: We are seeking an experienced and highly driven Senior Sales & Business Development Manager to join our core team. This role is responsible for expanding the company’s certification and compliance services portfolio, with a strong focus on SMETA audits and ISO certifications (e.g., ISO 9001, 14001, 45001, etc.) across PAN India. As a senior leader in the Sales team, you will play a critical role in strategic planning, key account management, national client acquisition, and revenue generation while collaborating with internal departments to ensure delivery excellence. Key Responsibilities: 🔹 Strategic Sales & Market Development - Drive strategic initiatives to grow the certification services business (SMETA, SEDEX, ISO) in existing and new markets. - Develop and implement PAN India sales plans, territory mapping, and sector-based outreach strategies. - Identify emerging sectors with high demand for social compliance and management system certifications. 🔹 Key Account Acquisition & Management - Build and manage long-term relationships with corporate clients, suppliers, manufacturers, and export houses. - Handle enterprise-level B2B deals and negotiations with compliance, procurement, CSR, and sustainability teams. - Maintain a robust pipeline of high-value projects, ensuring regular follow-up and closure. 🔹 Revenue & Target Ownership - Own and exceed revenue targets for certification and audit services. - Monitor regional and national sales performance metrics. - Submit accurate sales forecasts and business reports to the management team. 🔹 Cross-Functional Collaboration - Work closely with the Operations, Technical, and Audit teams to ensure successful service delivery. - Provide client feedback to internal teams to refine service offerings. Required Skills & Experience: - Proven 10+ years of B2B sales experience, preferably in certification, compliance, or third-party auditing services. - Hands-on experience in selling SMETA (SEDEX) audits and ISO standards (ISO 9001, ISO 14001, ISO 45001). - Strong understanding of social compliance, ethical trade, and management system certification processes. - Experience working with Certification Bodies, Consulting Firms, or ESG/CSR departments. - Excellent written and verbal communication skills in English (knowledge of regional languages is a plus). - Willing to travel across India for client meetings, presentations, and industry events. Educational Qualification: - Bachelor’s Degree or related (Master’s Degree is a plus). Work Location: PAN India any location (Kolkata Preferred)



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