Senior Technical Writer

2 months ago

Bengaluru, India Informatica Full time

Senior Technical Writer

Informatica

Bangalore

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Senior Technical Writer- Bangalore, India

We're looking for an Senior Technical Writer candidate with experience in product documentation, knowledge of DITA specializations, and Agile development cycle to join our team in Bangalore.

You will report to our Manager, Documentation.

As a Senior Technical Writer, you will create product documentation, videos, and tutorials. You will work with software engineers, UX designers, product managers, and other doc team members to create great user-facing content.


Technology You'll Use

DITA, XML, style sheets, XSLT transformations


Your Role Responsibilities? Here's What You'll Do

  • Write technical content that describes product functionality
  • Compile and test online help
  • Create project plans, maintain schedules for specific projects, and communicate documentation status to documentation manager or lead
  • Develop tutorials to improve first user experience
  • Work with partners to deliver meaningful error messages, useful UI strings, and develop clear terminology
  • Contribute how-to articles, knowledge base articles, videos, walkthroughs, and other useful content
  • Contribute to documentation team processes
  • Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
  • Collaborate on projects with other technical writers

Role Essentials

  • BA/MA/BS or equivalent (engineering, technical communications, humanities, social sciences)

5+ years of relevant professional experience

  • Excellent leadership and project management skills
  • Able to quickly learn technical information
  • Able to meet deadlines and help others meet them
  • Able to multitask, prioritize, and follow schedules
  • Able to follow documentation processes and style
  • Able to understand customer requirements and incorporate them into the documentation
  • Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems

What We’d Like to See

  • Knowledge of data management, big data, relational and/or No SQL database, and cloud concepts.
  • Experience with DITA, XMetaL, content management systems, source control systems, Jira, and Confluence.
  • Experience with Adobe Creative Cloud, video software, e-learning software, and/or Pendo.


Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans

Flexible time-off policy and hybrid working practices

Equity opportunities and an employee stock purchase program (ESPP)

Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™

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