Regional Business Manager

14 hours ago

Thane, India T&M Services Consulting Pvt Ltd Full time

Position: Regional Business Manager - DST & DSAIndustry: NBFC / HFC - Affordable HousingLocation: Thane Scope : - he will manage Entire MumbaiTotal Work Experience: 20+ yearsIndustry & Experience Preference:Strong background in Affordable Housing Finance / Housing Loans / MortgageExperience from established NBFCs or HFCsDeep understanding of the Mumbai marketKey Skills & Expertise Required:Strong command over DST & DSA channel managementAbility to drive business volume in affordable housing loansProven track record of scaling channels across the regionTeam management and leadership capabilitiesStrong relationship management with channel partnersCompliance awareness related to housing financeJob Responsibilities:Channel & Market ManagementManage and expand the DST & DSA network across Mumbai with strong focus on productivity.Build and maintain builder relationships and manage the process.Recruit, train, and manage channel partners and DST employees.Plan and execute local campaigns and marketing activities for sustained lead generation.Strong capability to drive direct sourcing from the market.Business Growth & Customer ManagementAchieve and exceed regional business targets for affordable housing loans.Advise customers on their mortgage/loan requirements ensuring proper product fitment.Demonstrate strong understanding of customer business models, income patterns, and documentation.Ensure prompt resolution of customer queries and complaints to maintain customer satisfaction.Risk, Compliance & Portfolio QualityAssess and comprehend risk inherent to customer segments; coordinate with credit teams.Maintain deep knowledge of internal processes, credit policies, and regulatory norms.Ensure quality sourcing aligned with internal policy & guidelines.Support collections for assigned delinquent customers and ensure portfolio quality.Ensure strong governance across pre- and post-disbursement activities.Leadership & PerformanceLead the team and ensure efficient cross-functional coordination.Strengthen the region’s presence through strategic initiatives and expansion of channel ecosystem.Prioritize tasks effectively and maintain performance even under pressure.Display strong communication skills, empathy, and customer-centric behaviour.Product Mix / Ticket Size:Product Focus: Affordable Housing Loans & LAP (if applicable)Ticket Size: Up to 25 to 30 LakhsAdditional Notes:Preference for candidates with stable tenure and strong Mumbai market connectionsMust have handled mid–large volume affordable housing businessWe don’t require candidate who manage 5-6 branch in Mumbai.

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