Customer Experience Manager
2 weeks ago
Being a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer issues and follow problems through to resolution.4. Meeting with other managers to discuss possible improvements to customer service.5. Supervise and train the staff members to provide highest standards of customer service.Requirement:-Good knowledge of the company, the brand and the store they are applying for. -Passion for people and processes. -Systematic organized approach to work. -Flexibility and problem solving ability. -Has initiative to identify problems and opportunities to be proactive.-Ability to handle pressure and react quickly to situations. -Uses initiative to make timely decisions in challenging conditions and circumstances.-Self-motivated and ability to motivate others.-Tenacious and resilient. -Ability to lead by example, motivate and develop employees.-Ability to work autonomously and as part of a team.-Excellent communication skills.
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Customer Experience Manager
2 weeks ago
Bangalore Urban, India ZARA Full timeBeing a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of...
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Event Operations Manager
1 day ago
Bangalore Urban, India beep experience Full timeWho We Are We are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do! Know Us More Key Functions...
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Event Management Specialist
1 day ago
Bangalore Urban, India beep experience Full timeWho We Are We are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do! Know Us More Key Functions...
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Event Management Specialist
1 day ago
Bangalore Urban, India beep experience Full timeWho We AreWe are a media neutral collective of passionate storytellers. We specialise in experiential marketing, integrated events, MICE and brand communications. With offices in major cities and partners worldwide, we curate brand experiences globally. Always ready with our laptops and a spare set of clothes, we love what we do!Know Us
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Customer Experience Manager
2 weeks ago
Bangalore Urban, Karnataka, India, IN ZARA Full timeBeing a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer...
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Customer Experience Manager
2 weeks ago
Bangalore, India ZARA Full timeBeing a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of...
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Customer Experience Manager
2 weeks ago
bangalore, India ZARA Full timeBeing a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer...
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Customer Experience Manager- Customer Care
4 days ago
Bangalore, India ZARA Full timeTo understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. Improve customer service experience, create engaged customers and facilitate organic growth. Meeting with other managers to discuss possible improvements to customer service....
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Customer Experience
2 weeks ago
bangalore, India OneBanc Full timeAbout Us:OneBanc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all...
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Customer Retention
2 weeks ago
Bangalore Urban, India Rapido Full timeWork Location: Bangalore Reports To: Senior Manager Our Cause: Rapido is India’s largest bike taxi player focused on solving the first and last-mile connectivity problem for India. The primary focus is mobility and changing all facets of mobility across India. We believe that 2 Wheelers are the right mode of transport for developing countries like India...
