Customer Experience Manager- Customer Care

4 days ago


Bangalore, India ZARA Full time

To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. Improve customer service experience, create engaged customers and facilitate organic growth. Meeting with other managers to discuss possible improvements to customer service. Supervise and train the staff members to provide highest standards of customer service. Good knowledge of the company, the brand and the store they are applying for. -Ability to handle pressure and react quickly to situations. -Excellent communication skills.



  • bangalore, India HIVADO Full time

    Job Title : Customer Care & Tele-Sales Associate Reports To : Founder / CEO Location : Bangalore Key Responsibilities: Customer Care (Inbound) • Handle inbound calls, WhatsApp queries, and emails for order status, returns, product questions. • Deliver prompt, polite, and solution-oriented responses to ensure high customer satisfaction (CSAT). •...


  • bangalore, India HIVADO Full time

    Job Title: Customer Care & Tele-Sales AssociateReports To: Founder / CEOLocation: BangaloreKey Responsibilities:Customer Care (Inbound)• Handle inbound calls, WhatsApp queries, and emails for order status, returns, product questions.• Deliver prompt, polite, and solution-oriented responses to ensure high customer satisfaction (CSAT).• Maintain detailed...


  • bangalore, India Elevatoz Loyalty Full time

    Company Description Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our work is built on a discerning study of human behavior, state-of-the-art technology, and holistic program design to ensure consistent results. Elevatoz Loyalty designs, launches, and optimizes engagement programs that...


  • Bangalore, India ZARA Full time

    Being a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of...


  • bangalore, India ZARA Full time

    Being a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer...


  • Bangalore, India Elevatoz Loyalty Full time

    Elevatoz specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition. Our expertise spans various domains, which has helped us partner with some of the biggest brands in the country. This is a full-time on-site role for a Customer Care Executive located in Bengaluru . The Customer Care Executive will be...


  • Bangalore, India Hyva Full time

    About Us Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...


  • bangalore, India Hyva Full time

    About UsHyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used...


  • Bangalore Urban, India ZARA Full time

    Being a CEM, the roles and responsibilities are: 1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns. 2. Improve customer service experience, create engaged customers and facilitate organic growth. 3. Take ownership of...


  • Bangalore Urban, India ZARA Full time

    Being a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer...