Customer Success Specialist
24 hours ago
Onboarding Specialist – Fintech / Customer SuccessLocation: HSR Layout, BengaluruCompensation: 5 LPA-8 LPA (Including PF and PGDM monthly fees of ₹6,666)Experience: 1–5 years | Full-timeWorking Days: Monday to FridayEligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken and written English communication• You will be doing PGDM along with this job role, this is mandatory and non negotiableAbout marketfeed (YC S21)It is a Y Combinator-funded fintech startup founded in 2020.We offer an automated trading platform that helps users earn consistent returns through advanced options trading strategies. By connecting their broker accounts, users can automate expert-built strategies — trading confidently without constant monitoring.With a community of 1.5M+ followers and 200K+ app users, we’re growing 20% month-over-month and have already enabled users to invest over ₹300 crores through our platform.Our mission is simple — democratize trading and make it profitable for everyone, regardless of experience.About the Role:We’re looking for an Onboarding Specialist who will help new users smoothly get started with marketfeed’s Trade Automation platform — ensuring every user experiences a confident, seamless start to their trading journey.This isn’t a sales role — your focus will be on helping the right users succeed, not pushing uninterested ones. If a user is confused, your job is to bring them clarity, not persuasion.Key Responsibilities:Assist new users: Guide them through onboarding — from account setup to activation — following defined SOPs.Clarify confusion: Simplify complex trading concepts using clear, relatable examples.Follow up diligently: Manage multiple conversations with timely responses and accurate documentation.Resolve blockers: Troubleshoot basic issues and escalate complex cases when needed.Spot patterns: Identify recurring user problems and share insights for process improvement.Collaborate cross-functionally: Work closely with Product, Tech, and Operations for a smooth user journey.Handle complex cases (senior roles): Manage escalations and difficult situations with maturity and problem-solving.Coach & support (senior roles): Guide junior team members to improve efficiency and service quality.Continuously improve: Track onboarding metrics, suggest enhancements, and ensure user clarity at every step.What You’ll Need:0–5 years of experience in Client Onboarding, Customer Success, or Account Management.Strong communication skills — clear, patient, and empathetic (verbal and written).Basic understanding of the stock market (Equity and FnO) and a strong desire to learn more.Process-driven mindset with consistent follow-ups and documentation discipline.Empathy and patience — users should feel supported, not sold to.What’s In It For You:Flexible work setup with a hybrid model and generous leave policy.Comprehensive health insurance covering check-ups, consultations, and dental care.Competitive salary, annual team retreats, and a dog-friendly officeBe part of a fast-growing fintech where your work directly impacts thousands of traders every day.Please feel free to share your resume at hiring@skillveda.ai
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Customer Success Specialist
22 hours ago
Greater Bengaluru Area, India Skill Veda Full timeOnboarding Specialist – Fintech / Customer Success Location: HSR Layout, Bengaluru Compensation: 5 LPA-8 LPA (Including PF and PGDM monthly fees of ₹6,666) Experience: 1–5 years | Full-time Working Days: Monday to Friday Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional...
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Customer Success Specialist
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Bengaluru, Karnataka, India Procuzy Full time ₹ 2,50,000 - ₹ 7,50,000 per yearWe are looking for a Customer Success Specialist who can assist clients in the easy onboarding of the data on our SaaS Platform - Procuzy Develop and maintain long-term business relationships by serving as an internal advocate and client liaison for our organisation. As Customer Success Specialist you will help craft the company's customer success...
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Bengaluru, India Neuron 7 Full timeCustomer Success SpecialistCustomer Success Specialist Neuron7.ai is a fast-growing SaaS company with category-defining AI solutions for customer service, backed by top VCs and a stellar list of angel advisors/investors with incredibly quick traction in the marketplace. Neuron7's AI-powered Resolution Intelligence helps enterprises make accurate service...
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Customer Success Manager
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Greater Bengaluru Area, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | Bengaluru: Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala. Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 5 Days (On-site) Eligibility Criteria: • This role is only for graduates, post graduate candidates...
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Customer Success Manager
6 days ago
Greater Bengaluru Area, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | Bengaluru: Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala. Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666) Shift: 5 Days (On-site) Eligibility Criteria: • This role is only for graduates, post graduate candidates...
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Customer Success Manager
6 days ago
Greater Bengaluru Area, India Skill Veda Full timeCustomer Success Associate – TravelTech / SaaS | Bengaluru:Location: Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala.Compensation: ₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift: 5 Days (On-site)Eligibility Criteria:• This role is only for graduates, post graduate candidates...
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Customer Success Specialist
5 hours ago
Bengaluru, Karnataka, India Awign Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAbout the RoleAt Awign, we serveglobal customersacross the rapidly growing industries ofRobotics and Artificial Intelligence, deploying thousands of specialist and generalist talent across India and the world. We're looking for a dynamic and proactiveCustomer Success Specialistto manage and grow our global client accounts. You'll be the primary point of...
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Customer Success Manager
1 week ago
Greater Bengaluru Area, India Skill Veda Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCustomer Success Associate – TravelTech / SaaS | Bengaluru:Location:Attic Space Karna, 2nd Floor, No.9, Marathahalli-Sarjapur Road, Koramangala.Compensation:₹6,00,000 – ₹8,00,000 per annum (Including PF and PGDM monthly fees of ₹6,666)Shift:5 Days (On-site)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't...
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Customer Success Specialist
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Industrial Area, India Zarthi Full timeAbout Zarthi:The name "Zarthi" is derived from "Sarthi," signifying a true partner to every business. Our aim is to deliver solutions that effectively address real business challenges and accelerate growth.We currently offer two core solutions:Zarthi for Services: This solution operates on a pay-as-you-use model, delivering defined business outcomes through...
