Customer Success Specialist

1 day ago

Bengaluru, Karnataka, India Awign Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About the Role

At Awign, we serve
global customers
across the rapidly growing industries of
Robotics and Artificial Intelligence
, deploying thousands of specialist and generalist talent across India and the world. We're looking for a dynamic and proactive
Customer Success Specialist
to manage and grow our global client accounts. You'll be the primary point of contact for customers across geographies—ensuring smooth onboarding, consistent engagement, and measurable business outcomes.

You'll work closely with internal teams (sales, operations, and product) to make sure our clients not only stay but thrive with us.

This is a great opportunity for someone early in their career who wants to own global customer relationships, work
across time zones
, and grow into a
Global Account Manager
role.

What You'll Do

  • Own
    client relationships
    across multiple global accounts, ensuring high satisfaction and retention.
  • Understand
    client goals and align
    our solutions to help them achieve measurable business outcomes.
  • Coordinate internally
    with operations, product, and sales teams to resolve client issues and deliver seamless service.
  • Track account health
    , monitor usage data, and proactively address risks.
  • Identify
    upsell opportunities
    and collaborate with sales to drive renewals and expansions.
  • Lead
    QBRs/check-ins
    with global clients to showcase impact and gather feedback.
  • Maintain and document
    key account activities and insights.

What We're Looking For

  • 1–2 years of experience
    in customer success, account management, or client-facing roles (preferably B2B or SaaS).
  • Comfort working across
    multiple time zones
    and cultures.
  • Excellent communication
    and relationship management skills, with the ability to engage global stakeholders.
  • Strong ownership mindset —
    proactive, structured, and dependabl
    e.
  • Analytical thinking
    — able to interpret data and turn insights into action.
  • Bonus:
    Experience running client communications over Slack channels and automating reporting.

Why Join Us

  • Work directly with global clients in the fast-growing space of
    Artificial Intelligence, LLMs, and Robotics.
  • Opportunity to grow into a
    Global Account Manager
    role within 12–18 months.
  • Fast-paced,
    high-ownership
    environment with direct exposure to leadership.

  • Customer Success Specialist

    24 hours ago

    Bengaluru, Karnataka, India Procuzy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a Customer Success Specialist who can assist clients in the easy onboarding of the data on our SaaS Platform - Procuzy Develop and maintain long-term business relationships by serving as an internal advocate and client liaison for our organisation. As Customer Success Specialist you will help craft the company's customer success...

  • Customer Success Specialist, Advertising

    20 hours ago

    Bengaluru, Karnataka, India CommerceIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Success Specialist Profile: Fueled by our customers and business growth, we're looking for Customer Success Specialists to run and grow relationships with our customers, ensuring they are successfully adopting the product. The goal of our Customer Success Specialist at CommerceIQ is, simply, to help our customers achieve profitable revenue growth...

  • Customer Success Specialist, Advertising

    1 week ago

    Bengaluru, Karnataka, India CommerceIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company OverviewCommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a...

  • Customer Success Specialist, Advertising

    3 days ago

    Bengaluru, Karnataka, India CommerceIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Company OverviewCommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a...

  • Customer Success Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Qrata Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Client: Startup D2C BrandLooking for a Customer Success Specialist to join the team and help us create a fun kids brand.Role Overview:Responsibilities:Customer Handling: Respond to customer queries, complaints, and concerns across multiple communication channels (email, phone, chat) with empathy and professionalism. 2. Market Research & Insights: Leverage...

  • Customer Success Specialist II

    1 day ago

    Bengaluru, Karnataka, India Rubrik Security Cloud Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Success Specialist IILocation: BangaloreShift:- EST (5:30 P.M IST- 2:30 A.M IST)Job Description:Customer Success Specialist is a critical role within the Customer Success Organization. Customer Success Specialist will be responsible for driving customer success by ensuring customer retention and adoption of Rubrik's SaaS products and technology....

  • Customer Success Specialist

    14 hours ago

    Bengaluru, Karnataka, India Orca Security Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Big Ideas. Real People.At Orca, in the right environment and with the right team, talent has no boundaries. This team spirit, together with our drive to always aim high, has quickly earned us unicorn status and turned us into a global cloud security innovation leader. So if you're ready to join an amazing team of people who inspire each other every day, now...

  • Customer Success Specialist

    1 week ago

    Bengaluru, Karnataka, India Freshworks Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Specialist - Customer Success Company Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, ...

  • Customer Success Specialist

    5 days ago

    Bengaluru, Karnataka, India DotKonnekt Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    About DotKonnektDotKonnekt is a fast-growingEnterprise AI startupdedicated to acceleratingGenAI adoption across global enterprises.We deliver comprehensive, full-stack AI solutions that provide organizations withsecure, scalable pathways to AI transformation— from strategy and infrastructure to intelligent applications and measurable business...

  • Customer Success Specialist

    5 days ago

    Bengaluru, Karnataka, India Ambitio Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About the AmbitioAmbitio is an AI-powered EdTech platform that supports your full study-abroad journey - from selecting programs to crafting standout applications and securing admits.Its AI platform serves higher education across the world.Backed by top investors, we have raisedUS $2 millionin seed funding.About the RoleAs a Customer Success Specialist, you...