Canada Payroll Specialist

4 days ago


Hyderabad, India Randstad Global Capability Center Full time

Randstad Canada Payroll and Billing teams are looking for operational support in the following areas. The success of the role will be driven by:

  • Clarity of work and training provided to the offshore team
  • Quality and timeliness of feedback especially during ramp-up
  • Regular review of the effort and outcomes between onshore and offshore teams
  • In addition to training, job aids to assist offshore team
  • Timeliness and accuracy of data provided in the prepped recon.
  • The inclusion of the offshore team in daily huddles and regular communication

Responsible for total administrative processes for talent and clients related to time capture:

  • Ensure completeness of timesheet data entry
  • Respect timesheet entry deadlines
  • Balance posting batches
  • Minimum 800 timesheets per week depending on the size of the TS
  • Ensure completeness of invoice portal submission
  • Ensure completeness of attached Timesheet to invoices
  • Ensure completeness of invoice submission to the clients
  • Invoices submitted before the end of the billing week.
  • Adhere to payroll schedules to ensure on cycle payroll for all talent timecards (paid and billed by Friday).
  • Data entry of time cards or manual input to time entry systems
  • Documents and updates procedures for optimal team performance
  • Work with clients, branches and talent to improve timely submissions of timecards and approvals by ensuring talent fully on boarded and on assignment
  • Prepare customer and process level reporting to support management
  • Other duties and projects assigned from time to time



Reporting to:


  • Manager or above


Shift Timings:


06:30 PM - 03:30 AM IST


To be successful in this role, you should have

  • Reduction in time to resolve incoming incidents
  • Managing volume and reducing backlog
  • Ability to manage in a fast paced environment
  • Good data entry skills
  • Strong ability to communicate at all levels of a multi-national enterprise
  • Able to work under constantly changing conditions and tight deadlines
  • Prior exposure of working with overseas clients
  • Manage multiple tasks simultaneously, meet/exceed deadlines and goals
  • Above Average excel skills
  • Professional, effective, and persuasive (convincing) communication skills. Proficient in Microsoft Office and Google Suite products such as Gmail, Google Sheets, and shared drives
  • Strong customer focus and customer service skills
  • Excellent communication and organizational skills
  • Accounting knowledge and JDE/Oracle experience preferred
  • Advanced skills in Microsoft Excel such as V looks ups, pivot tables, etc.
  • Knowledge of Randstad operations and systems is an asset
  • Attention/Commitment to time frames and deadline.
  • Ability to multi-task and prioritize work
  • Accountable for personal results and teamwork




Qualifications:


Bachelor’s degree

  • Minimum of 4 years of experience in Canada Payroll
  • Knowledge of Randstad operations and systems is an asset
  • Basic excel and reporting


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