Client Servicing Manager
24 hours ago
Job Tittle : Client Servicing Manager
Experience : 5+ Years
Location : Bangalore
delivering exceptional client service, ensuring that international relocations and assignments are handled smoothly
and efficiently. The ideal candidate will have strong experience in client management, a thorough understanding
of global mobility processes, and a commitment to delivering high-quality service.
Desired qualification-
➢ Minimum of 5-8 years of experience in client servicing or a related field, with a proven track record of
managing client relationships and service delivery.
➢ Excellent client management and communication skills, with the ability to build and maintain strong client
relationships.
➢ Proven ability to resolve complex issues and manage client expectations effectively.
➢ Strong organizational and multitasking skills, with attention to detail and a focus on service excellence.
➢ Must have experience in using google dashboards & MS Excel-Pivots
➢ Proficiency in global mobility software and systems is a plus.
The Client Accounts Manager is responsible for managing and enhancing client relationships. This role focuses on
Key Responsibilities:
1. Client Relationship Management:
➢ Serve as the primary point of contact for clients regarding global mobility services, ensuring a high
level of satisfaction and addressing any concerns or issues.
➢ Build and maintain strong relationships with clients, understanding their needs and providing
tailored solutions to meet their requirements.
➢ Proactively manage client expectations and deliverables, ensuring timely and effective service
delivery.
2. Service Delivery :
➢ Oversee the execution of global mobility services, including expatriate management, relocation,
immigration, and tax compliance.
➢ Coordinate with internal teams and external vendors to ensure seamless service delivery and
address any service-related issues.
➢ Monitor service levels and performance metrics, ensuring that client expectations and service
standards are met or exceeded.
3. Client Communication and Reporting:
➢ Prepare and deliver regular updates and reports to clients on the status of their global mobility
programs, including performance metrics and key milestones.
➢ Communicate effectively with clients to provide information, address concerns, and share insights
on global mobility matters.
➢ Gather and analyze client feedback to drive continuous improvement in service delivery and client
satisfaction.
4. Problem Resolution:
➢ Act as a key problem solver for client issues, managing complex situations and ensuring timely and
effective resolution.
➢ Implement and manage processes for handling client complaints and escalations, ensuring that
issues are resolved to the client’s satisfaction.
5. Process Improvement:
➢ Identify opportunities for process enhancements and work on initiatives to improve the efficiency
and effectiveness of client servicing operations.
➢ Collaborate with internal teams to implement best practices and innovative solutions to enhance
the client experience.
6. Team Collaboration and Support:
➢ Work closely with the global mobility operations team to ensure alignment and coordination in
service delivery.
➢ Provide guidance and support to team members on client-related matters, ensuring consistent and
high-quality service.
7. Compliance and Risk Management:
➢ Ensure that client servicing operations adhere to relevant international laws, regulations, and
company policies.
➢ Stay informed about changes in global mobility regulations and ensure compliance in client
servicing activities.
➢ Implement risk management practices to mitigate potential compliance and operational risks.
Additional Information:
• Some travel may be required to support client needs and attend relevant meetings or events
-
Client services manager
4 weeks ago
Bengaluru, India Alliance Recruitment Agency Full timeThe Client Services Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and long-term retention. This role involves managing a team, resolving client issues, identifying upselling opportunities, and ensuring the delivery of exceptional service that aligns with the company’s goals.Key...
-
Client Services Manager
4 weeks ago
Bengaluru, India Alliance Recruitment Agency Full timeThe Client Services Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and long-term retention. This role involves managing a team, resolving client issues, identifying upselling opportunities, and ensuring the delivery of exceptional service that aligns with the company’s goals.Key...
-
Client Services Manager
4 weeks ago
Bengaluru, India Alliance Recruitment Agency Full timeThe Client Services Manager is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and long-term retention. This role involves managing a team, resolving client issues, identifying upselling opportunities, and ensuring the delivery of exceptional service that aligns with the company’s goals.Key...
-
Client services manager
1 month ago
Bengaluru, India Aditi Consulting Full timeWhat We DoAditi is a leading, rapidly growing technology solutions company providing a broad range of services for Fortune 500 clients across 50 states, 7+ industries, with offices in five global delivery centers. We work at the intersection of business and technology helping our client partners scale and accelerate their digital transformations and...
-
Client Services Manager
4 weeks ago
Bengaluru, India Aditi Consulting Full timeWhat We DoAditi is a leading, rapidly growing technology solutions company providing a broad range of services for Fortune 500 clients across 50 states, 7+ industries, with offices in five global delivery centers. We work at the intersection of business and technology helping our client partners scale and accelerate their digital transformations and...
-
Client Services Manager
1 month ago
Bengaluru, India MullenLowe Lintas Group Full timeDesignation: Brand Services/ Client Services ManagerExperience: 1 - 2 YearsThis is the first position within the function and the primary role is to ensure the smooth execution of projects on his / her business.DutiesThe duties broadly describe expectations at this level; some variations may exist due to client and business requirements.1. Brand Deliveries -...
-
Client Services Manager
1 month ago
Bengaluru, India MullenLowe Lintas Group Full timeDesignation: Brand Services/ Client Services Manager Experience: 1 - 2 Years This is the first position within the function and the primary role is to ensure the smooth execution of projects on his / her business. Duties The duties broadly describe expectations at this level; some variations may exist due to client and business requirements. 1. Brand...
-
Client Services Manager
4 weeks ago
Bengaluru, India Make My Campaign Full timeJob Description: Client Servicing ManagerPosition Overview:The Client Servicing Manager acts as the primary point of contact between the agency and its clients, ensuring a seamless experience from project initiation to execution. This role involves understanding client needs, coordinating with internal teams, and delivering exceptional results that exceed...
-
Client Services Manager
4 weeks ago
Bengaluru, India Aditi Consulting Full timeWhat We Do Aditi is a leading, rapidly growing technology solutions company providing a broad range of services for Fortune 500 clients across 50 states, 7+ industries, with offices in five global delivery centers. We work at the intersection of business and technology helping our client partners scale and accelerate their digital transformations and...
-
Client Services Manager
1 month ago
Bengaluru, India Aditi Consulting Full timeWhat We DoAditi is a leading, rapidly growing technology solutions company providing a broad range of services for Fortune 500 clients across 50 states, 7+ industries, with offices in five global delivery centers. We work at the intersection of business and technology helping our client partners scale and accelerate their digital transformations and...
-
Client Services Manager
2 weeks ago
Bengaluru, India Cielo Full timeJob DescriptionDuties and Responsibilities:Work Requirement: - 10+ years' experience in talent acquisition or human resources, with team leadership experienceLead and coach a high-performing team of recruiters to deliver exceptional client services, setting clear performance standards and goals.Build strong relationships with key client stakeholders,...
-
Client Services Manager
4 weeks ago
Bengaluru, India Make My Campaign Full timeJob Description: Client Servicing Manager Position Overview:The Client Servicing Manager acts as the primary point of contact between the agency and its clients, ensuring a seamless experience from project initiation to execution. This role involves understanding client needs, coordinating with internal teams, and delivering exceptional results that exceed...
-
Client Services Manager
4 weeks ago
Bengaluru, India Make My Campaign Full timeJob Description: Client Servicing Manager Position Overview: The Client Servicing Manager acts as the primary point of contact between the agency and its clients, ensuring a seamless experience from project initiation to execution. This role involves understanding client needs, coordinating with internal teams, and delivering exceptional results that...
-
Client Services Manager
4 weeks ago
Bengaluru, India Make My Campaign Full timeJob Description: Client Servicing Manager Position Overview:The Client Servicing Manager acts as the primary point of contact between the agency and its clients, ensuring a seamless experience from project initiation to execution. This role involves understanding client needs, coordinating with internal teams, and delivering exceptional results that exceed...
-
Client services manager
3 weeks ago
Bengaluru, India CAB Experiences Full timeClient Servicing – ManagerLocation – BangaloreJob Responsibilities:Understand requirements and details of each event. Understand clients' needs and wantsPlan and organize events with attention to financial and time constraintsMeet with clients and coordinate with them regularly and lead a teamLook for and compare different vendors (catering, decorators,...
-
Client Services Manager
3 weeks ago
Bengaluru, India CAB Experiences Full timeClient Servicing – ManagerLocation – BangaloreJob Responsibilities:Understand requirements and details of each event. Understand clients' needs and wantsPlan and organize events with attention to financial and time constraintsMeet with clients and coordinate with them regularly and lead a teamLook for and compare different vendors (catering, decorators,...
-
Client Services Manager
3 weeks ago
Bengaluru, India CAB Experiences Full timeClient Servicing – Manager Location – BangaloreJob Responsibilities:Understand requirements and details of each event. Understand clients' needs and wantsPlan and organize events with attention to financial and time constraintsMeet with clients and coordinate with them regularly and lead a teamLook for and compare different vendors (catering, decorators,...
-
Client Services Manager
3 weeks ago
Bengaluru, India CAB Experiences Full timeClient Servicing – Manager Location – BangaloreJob Responsibilities:Understand requirements and details of each event. Understand clients' needs and wantsPlan and organize events with attention to financial and time constraintsMeet with clients and coordinate with them regularly and lead a teamLook for and compare different vendors (catering, decorators,...
-
Client Services Manager
3 weeks ago
Bengaluru, India CAB Experiences Full timeClient Servicing – Manager Location – Bangalore Job Responsibilities: Understand requirements and details of each event. Understand clients' needs and wants Plan and organize events with attention to financial and time constraints Meet with clients and coordinate with them regularly and lead a team Look for and compare different vendors (catering,...
-
Client services manager
1 week ago
Bengaluru, India Greenroom Now Full timeGreenroom:Greenroom is an award winning social media agency based in Bangalore and Mumbai. We are one of the top 5 in the country in influencer marketing. We work with some of the largest consumer clients in the country and have executed more than 250 successful campaigns until now. We believe we have a USP in being able to combine data, strategy and...
