Academic Counsellor

1 week ago

Kozhikode, India XYLEM LEARNING Full time

Position Title: Academic Counsellor

Employment Type: Full-time

Role Overview

We are looking for a motivated and student-focused Academic Counsellor to guide learners in making informed academic and career choices. The role requires a balance of counselling, communication, and sales skills to support students in their academic journey, promote programs effectively, and achieve enrolment goals.

Key Responsibilities

1. Student Counselling

  • Provide academic and career guidance to students and parents.
  • Assess students’ performance, interests, and aspirations to suggest suitable pathways.
  • Clarify course requirements, learning outcomes, and career prospects.

2. Program Guidance

  • Explain program structures, curriculum details, and benefits clearly.
  • Stay updated on industry trends, educational policies, and new program developments.

3. Follow-Up & Conversion

  • Engage regularly with prospective students and parents through calls, emails, and in-person meetings.
  • Support applicants with documentation and ensure smooth completion of enrolment processes.

4. Target Achievement

  • Meet monthly and quarterly enrolment and revenue targets.
  • Develop strategies to increase enrolments and achieve organizational goals.

5. Collaboration

  • Coordinate with faculty, admissions, and marketing teams for seamless counselling and enrolment.
  • Represent the institution in webinars, seminars, and workshops to promote academic programs.

6. Record Management

  • Maintain accurate records of inquiries, counselling sessions, and enrolments.
  • Prepare and share periodic reports on counselling effectiveness and conversion rates.

Qualifications

  • Bachelor’s degree in any discipline (mandatory).
  • Background in education, counselling, or sales is an advantage.

Experience

  • Prior experience in academic counselling, telesales, or education-related roles preferred (not mandatory).

Key Skills

  • Excellent verbal and written communication skills.
  • Strong interpersonal skills to build trust and rapport with students and parents.
  • Target-driven with strong persuasion and negotiation abilities.

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