Sales Team Lead

4 weeks ago

India Art of Bicycle Trips Full time

About Art of Bicycle Trips

Art of Bicycle Trips is an active travel company involved in crafting memorable cycling holidays for active travel enthusiasts around the world. 


As our name suggests, it is our constant endeavor to raise each bike trip to the level of an art form, and we strive to apply this aesthetic principle to every element of our bike tours.


We believe in slowing down to see the world, and in the power of slow travel to change perspectives. Therefore, all our tours are crafted with the purpose of allowing our guests to immerse themselves in a destination, and experience its culture, cuisines, and customs at their own pace. 


We have been in this business since 2012, and are today a recognized name in the industry. Over this last decade or so, we’ve earned a reputation for being highly attentive and responsive to our customers’ needs. 


We are a global company, and expect all our creatives and communications to reflect this fact.


Our clients hail from North America (USA and Canada), UK, Australia, and New Zealand. We organize tours in 20+ destinations across Asia and Europe. We pride ourselves on providing personalized and exceptional service to each of our clients, ensuring their travel experiences are memorable and seamless.

Who are we looking for?

We are seeking a highly capable and motivated individual to join our team as the Head of Sales. This role is pivotal to our company's success, overseeing the entire sales function and ensuring a seamless process from receiving inquiries to converting them into confirmed bookings. As the Head of Sales, you will be responsible for both individual contributions and team management, with an initial focus on mastering our products, customers, and processes. The ideal candidate will be a strategic thinker with a customer-centric approach, excelling in matchmaking customers with the right tour/product and ensuring responsiveness to inquiries.


Key ResponsibilitiesSales Function Ownership

  • Oversee the complete sales process, from receiving inquiries to converting them into bookings.

Matchmaking: Connecting Customers with the Right Tour/Product

  • Understand the unique preferences and needs of each customer to recommend the most suitable cycling holiday package.
  • Develop and maintain a deep knowledge of all tours and products offered, including destinations, itineraries, and special features.
  • Train and mentor the sales team on effective matchmaking techniques to enhance customer satisfaction and retention.

Responsiveness: Timely and Effective Customer Engagement

  • Ensure the sales team responds promptly to customer inquiries through various channels (email, phone, social media, etc.).
  • Implement and manage systems to track and prioritize customer inquiries, ensuring no communication is overlooked.
  • Monitor response times and quality of customer interactions, providing feedback and coaching to the sales team as needed.
  • Develop and refine processes to improve the efficiency and effectiveness of customer engagement.

Supplier Coordination

  • Manage communication with suppliers to design accurate and appealing itineraries.
  • Build and maintain trust-based relationships with suppliers, ensuring clarity and transparency in all communications.

Individual Contribution

  • Initially, focus on a steep learning curve to understand our products, customers, and sales processes.
  • Engage directly with complex inquiries and certain destinations, ensuring high-quality responses and customer satisfaction.

Team Management

  • Lead the sales team by example, reviewing their responses to inquiries and setting up processes to ensure timely and diligent follow-ups.
  • Develop Standard Operating Procedures (SOPs) around the sales process to maintain consistency and efficiency.

Data Analysis and Insights

  • Analyze sales data to extract insights and help the product and marketing teams optimize their strategies.
  • Present sales performance analysis, identifying trends and providing actionable recommendations.

Collaboration

  • Collaborate with cross-functional teams, including Operations, Technology, Accounting, Product, and Marketing, to brainstorm ideas and contribute to the company's overall growth.
  • Learn and master our booking and customer management systems to streamline processes and improve efficiency.


Key Skills and Requirements

  • Excellent communication skills, both written and verbal, with a strong command of English.
  • Ability to comprehend the context and tone of conversations, engaging meaningfully and tailoring responses accordingly.
  • Structured thought process for clear and unambiguous communication.
  • Empathy and active listening skills to effectively engage with customers.
  • Attention to detail to manage multiple bookings and ensure accuracy.
  • Strong work ethic and ability to independently manage workdays responsibly.
  • Ownership and accountability for converting inquiries into bookings.
  • Analytical thinker and problem solver, capable of understanding issues from all angles and contributing to solutions.
  • Experience in consulting, stakeholder management, or a business management role preferred.
  • 5-7 years of relevant experience.


What We Offer

  • Base salary, commensurate with experience and qualifications.
  • You will be eligible for Bonus/Incentive post your probation period based on individual and company performance.
  • After completing one year with us, you will become eligible for stock options, subject to company performance and management discretion.
  • Work-from-home flexibility.
  • Opportunities for role and salary growth based on performance.
  • Ground floor entry into India's leading adventure travel company and opportunity to be part of our growth story.
  • Vibrant work environment with a dynamic workforce.
  • Training and ongoing support from senior management.


Join us and lead our sales team to new heights, driving the growth and success of Art of Bicycle Trips while delivering exceptional experiences to our guests.


Email: contact@artofbicycletrips.com

  • Sales Team Lead

    3 weeks ago

    India Art of Bicycle Trips Full time

    About Art of Bicycle Trips Art of Bicycle Trips is an active travel company involved in crafting memorable cycling holidays for active travel enthusiasts around the world.  As our name suggests, it is our constant endeavor to raise each bike trip to the level of an art form, and we strive to apply this aesthetic principle to every element of our bike...

  • IndiaMart - Team Lead - Sales

    3 days ago

    india IndiaMart InterMesh Ltd Full time

    Team Lead Sales & Service Key Success factors for an Individual: Passion and drive to excel Aggressive self-starter who inspires a diverse team Hunger to learn and grow Customer OrientationWhat the Role involves : The position holder will be managing a team of 5-6 individuals Build and manage productive, professional relationships with clients Accurately...

  • Regional Sales Manager

    6 days ago

    India Team Computers Full time

    "We are currently looking for a ' Regional Sales Manager' , who'll have the opportunity to drive the sales of Technology Staffing Services , helping our clients to deliver the required manpower and workforce. The main focus will be acquiring new customers, expanding the customer base, and nurturing key customer relationships to achieve sales...

  • Administrative Team Lead

    2 weeks ago

    India Next Gen Granny Flats Full time

    Job Title: Admin/ Management Lead , Customer Services (Sales Experience Preferred)Company: Granny Flats XLocation: Australia (Remote)Applicants having experience with multinational companies shall only be considered.  About Us:Granny Flats X is Australia’s premier granny flat builder, with over a decade of experience in delivering high-quality,...

  • Administrative Team Lead

    1 week ago

    India Next Gen Granny Flats Full time

    Job Title: Admin/ Management Lead , Customer Services (Sales Experience Preferred) Company: Granny Flats X Location: Australia (Remote) Applicants having experience with multinational companies shall only be considered.   About Us: Granny Flats X is Australia’s premier granny flat builder, with over a decade of experience in delivering high-quality,...

  • Operations Team Lead

    6 days ago

    India Teleperformance Full time

    Roles and responsibilities: Should have strong knowledge about Customer Service and Sales Experience in Sales Process and lead management Experience in Inbound, Outbound Voice, Email, Chat Channels Understanding the client business better and cascading the information to the team Being a part of Agent certification, guiding them to the floor level...

  • Team Lead

    23 hours ago

    India Outlier Full time

    THIS IS A SENIOR LEVEL POSITION. REQUIRED TEAM LEAD EXPERIENCE WITH GEN-AI PROJECTS. PLEASE DO NOT REPLY IF YOU DON'T HAVE EXPERIENCE LEADING GEN-AI TEAMLocation: Remote We’re looking for an experienced Team Lead to guide a team of AI Coders at Outlier, with a strong focus on GenAI projects and prior work with clients like Turing or Mercor. As a Team Lead,...

  • Sales Team Lead

    6 days ago

    India Doo Group Full time

    To cater to our business expansions, we are now hiring high caliber talents to join our growing team, together with our current talent forces to support the business strategies, goals and initiatives. What are your responsibilities? Responsible for developing new and existing markets and client base to help with business expansion. Maintain good...

  • Sales Team Lead

    3 months ago

    India Doo Group Full time

    To cater to our business expansions, we are now hiring high caliber talents to join our growing team, together with our current talent forces to support the business strategies, goals and initiatives. What are your responsibilities?Responsible for developing new and existing markets and client base to help with business expansion.Maintain good relationships...

  • Sales Team Lead

    3 months ago

    india Doo Group Full time

    To cater to our business expansions, we are now hiring high caliber talents to join our growing team, together with our current talent forces to support the business strategies, goals and initiatives. What are your responsibilities? Responsible for developing new and existing markets and client base to help with business expansion. Maintain good...

  • Sales Team Leader

    6 days ago

    India UK International ( UKIBS India Pvt. Ltd. ) Full time

    Job Title: Sales Team Leader - Beauty Education* *Location:* (Delhi,Noida,Ghaziabad) *Job Type:* Full-time *Overview:* We are seeking a dynamic and results-driven Sales Team Leader to join our team in the beauty education sector. The Team Leader will be responsible for driving sales growth, managing client relationships, and developing strategies to...

  • Team Lead

    2 days ago

    India Quess Corp Limited Full time

    Job Description· Drive and achieve targets on a region wide scale for the retail liabilities business.· Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees.· Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance...

  • Team Lead

    1 day ago

    India Quess Corp Limited Full time

    Job Description · Drive and achieve targets on a region wide scale for the retail liabilities business. · Provide essential infrastructure in coordination with the bank to support local-level Feet on Street (FOS) employees. · Monitor the overall performance of the FOS structure associated with the retail liability vertical and manage performance...

  • Saas Sales Executive

    3 months ago

    India Team 4 Progress Full time

    **Job ID**: 4873 **Experience**: 1 to 6 Anywhere in India **Salary**: 5 LPA - 1 - 6 years in SAAS sales - Requirements: - Proven SAAS sales experience. - Strong understanding of the Indian market. - Excellent communication and negotiation skills. - Self-motivated and adaptable. **Skills**: - Strong analytical and problem-solving abilities. -...

  • Team Manager Inside Sales

    3 days ago

    india TeamViewer Full time

    Responsibilities : Develop and implement strategic sales plans to achieve revenue targets in the Indian market. Lead, mentor, and motivate a team of inside sales representatives to consistently meet and exceed sales targets. Identify and pursue new business opportunities through outbound prospecting, networking, and relationship building. Collaborate...

  • Team Lead- IT

    3 days ago

    india Cog Digital Design Full time

    Job Summary We are looking for a Team Lead (PHP) responsible for managing a team of PHP professionals, UI developers. Your primary focus will be to deliver high end applications and website on time, help the team to build a quality product and make sure to use industry standard. You will directly report to VP-Technology. Our ideal candidate must be: ...

  • Team Leader

    5 days ago

    India Quess Corp Limited Full time

    Hello, Greeting from Quess Corp!! Hope you are doing well we have job opportunity with one of our client Designation_ Team Leader Location – Delhi / Lucknow / Kolkata Experience – 3+yrs Qualification – Graduate / Any PG Skills – Retail Liability product sales , Team Handling Job Description · Drive and achieve targets on a...

  • Team Lead

    5 days ago

    India Quess Corp Limited Full time

    Job Description: Team Lead - IT Staffing & C2H Staffing Company: Quess Corp Location: Bangalore Position: Team Lead - IT Staffing & C2H Staffing Experience Required: Minimum 5 years Notice Period: Immediate joiners only About Us: Quess Corp is a leading global workforce solutions company that delivers a range of staffing,...

  • Team Sales Manager

    3 days ago

    india Ontrack HR Services Full time

    o Basics : Any graduation o Experience (type of) : 7 yrs & above in automotive sales o Specialized Knowledge: Communication skills, analytical skills, ability to handle dynamic situation, basic computer skills, people management To manage smaller group of people and ensure sales objectives are met on monthly, quarterly and annually. Should be able to...

  • For Team Leading Profile

    5 months ago

    India Supro info Solution Full time

    **Job Overview**: - Team handling - Leading a team of FLS employees Agency/Banca - Life Insurance - Target achieving