Customer Success Manager
7 days ago
We're Hiring: Customer Success Manager (SaaS)
Role: Customer Success Manager
Location: Remote
Pay: Competitive + Bonuses & Other Incentives
Do you love helping customers succeed? Are you passionate about SaaS, retention, and growth? We're looking for a Customer Success Manager to guide our clients, maximize product adoption, and ensure long-term success
What You'll Do
Onboard new customers & ensure smooth adoption
Proactively engage with customers to drive retention & satisfaction
Provide training, support, and best practices
Identify upsell & expansion opportunities
Work cross-functionally with sales, support & product teams
What You Bring
Experience in Customer Success or Account Management (preferably in SaaS)
Strong communication & problem-solving skills
Familiarity with CRM & customer engagement tools (HubSpot, Zendesk, etc.)
Ability to analyze customer data & drive engagement
A proactive, customer-first mindset
Why Join Us?
Fast-growing SaaS company with a dynamic team
Remote-friendly & collaborative culture
Competitive salary + performance-based incentives
- Make a real impact on our customers & company growth
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