Customer Service Representative
7 days ago
Company Description
Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations that resonate with beauty and durability.
Role Description
This is a full-time on-site role as a Customer Service Representative at lakkadhaara in Ramgarh. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing information about products or services. You will also maintain customer records, process orders, and ensure customer satisfaction.
Qualifications
- Excellent communication and interpersonal skills
- Problem-solving abilities and a customer-focused mindset
- Ability to work well in a team and handle stressful situations
- Proficiency in using computer systems
- Prior experience in customer service or related fields is a plus
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