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Customer Service Representative

7 months ago

Jaipur, India Teleperformance Full time

Teleperformance is the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

This requirement needs people who are fluent in **both Arabic and English**

Start date: Immediate

**Principal Duties & Responsibilities**:

- Work from office role
- These call center representatives provide query assistance and product information in an efficient and professional manner.
- Provide knowledgeable answers to questions about the product
- Provide accurate, valid, and complete information by using the right resources within the company.
- Handle Customer Complaints and Escalations.
- Provide solutions for basic problems, work within the time limits provided, and take ownership of issues.
- Go the extra mile to engage with Customer Requirements

**Who all can apply?**
- **Proficiency in written and spoken Arabic is a MUST**:

- Strong English communication skills
- Graduates with 1 year of customer service experience required
- Excellent problem solving abilities
- Customer focused mindset
- People looking for customer service representative, customer care executive, customer support executive, customer care specialist, customer support representative, customer relations representative, call center representative, bpo executive, front desk agent, guest service agent, customer success manager, virtual assistant, customer service manager, customer specialist, customer care manager, customer service analyst, support specialist, support associate, customer representative, customer assistant, receptionist, guest relations, soft skills trainer can also apply

**Education**:

- Bachelor's (required)

**Experience**:

- customer service: 1 year (required)

**Language**:

- fluent English (required)
- fluent Arabic (required)

Work Location: On the road