Front Desk Manager

2 days ago

Himachal Pradesh, India The Hosteller Full time

Job role: General manger/Assistant general manager

Location: North India

Department: Hotel operations

Job experience: 5+ years


Job brief


A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, human resource management, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures.


Key responsibilities


  1. Understanding of the hospitality/hotel industry with extensive work experience
  2. Understanding of the company's vision, business expansion plans, operational standards, etc.
  3. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view
  4. Understanding hotel pre-launch phase, day to day operations, etc.
  5. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc.
  6. Supervising various functions and human resources (blue/white collar)
  7. Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality
  8. Handling & resolving escalations and grievances
  9. Managing P&L and cost-effectiveness while ensuring high service quality
  10. Motivating, mentoring and aligning staffs
  11. Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship
  12. Coordinating with other departments within the company to help resolve issues


Qualifications


  1. Hospitality graduate/post-graduate or diploma in hospitality
  2. Min. 5 years of experience in a hotel, hostel, guest house, etc.
  3. Extensive operational knowledge of hotel operations
  4. Outstanding communication, interpersonal & time-management skills
  5. Flexible to relocate anywhere in southern India
  6. High attention to detail

  • Front Desk Manager

    1 week ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general manager Location: North India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys...

  • Front Desk Manager

    2 days ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general manager Location: North India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50...

  • Front Desk Manager

    1 day ago

    himachal pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general managerLocation: North IndiaDepartment: Hotel operationsJob experience: 5+ yearsJob briefA general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing...

  • Front Desk Manager

    1 day ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general manager Location: North India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50...

  • Front Desk Manager

    2 days ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general manager Location: North India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys...

  • Front Desk Receptionist

    2 weeks ago

    Lucknow, Uttar Pradesh, India Vexil Infotech private Limited Full time

    **Front Desk Executive** **About Company** **Position**: Front Desk Executive **Experience**: 1+ years **Location**: Lucknow **Job Type**: Full-time **Job Summary**: The Front Desk Executive is responsible for managing the reception area, greeting visitors, and providing administrative support. The role involves answering phone calls, directing clients,...

  • Front Desk Executive

    1 week ago

    Noida, Uttar Pradesh, India Ayekart Private Limited Full time

    **Job Title**: Front Desk executive **Job Summary**: We are seeking a professional and well-organized individual to manage our front desk operations as a **Receptionist / Front Desk Associate / Front Office Executive**. The role involves being the first point of contact for visitors and clients, handling calls, scheduling, and providing administrative...

  • Front Desk Executive

    3 days ago

    Noida, Uttar Pradesh, India Maxpine Group Full time

    We are looking for a pleasant Front Desk Executive to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make. **Roles and Responsibilities** - Keep front desk tidy and presentable with all necessary material (pens,...

  • Asstmgr-front Desk

    1 week ago

    Gorakhpur, Uttar Pradesh, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24207764 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Gorakhpur, Ramgarh Tal, Nauka Vihar Road, Gorakhpur, Uttar Pradesh, India, 273001 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading...

  • Front Desk Executive

    2 weeks ago

    Noida, Uttar Pradesh, India orbitouch outsourcing private limited Full time

    **URGENT HIRING || Front Desk Executive || NOIDA** **Position**:Front Desk Executive **Experience - 3 years** **Ctc - upto 3 Lpa (depends on Interview)** **Location**:Noida **Key Responsibilities**: - Welcome and greet guests as they arrive at the office and direct them to the appropriate person or department. - Answer incoming calls, provide...