Front Office Specialist

2 days ago

Himachal Pradesh, India The Hosteller Full time

Job role: Front desk manager/executive/associate

Location: North India

Department: Hotel operations

Job experience: 1-3 years


Job brief


A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel overseeing multiple facets of operations including front office, housekeeping, F&B, guest experience, R&M & engineering, security & safety, etc. as per company's standard operating procedures.


Key responsibilities


  1. Understanding of the hospitality/hotel industry with extensive work experience
  2. Understanding of the company's vision, business expansion plans, operational standards, etc.
  3. Understanding the nuances of managing a hotel under a brand network and optimise its operations with a bird eye view
  4. Understanding hotel pre-launch phase, day to day operations, etc.
  5. Understanding of various functions including front desk, housekeeping, F&B, engineering, etc.
  6. Supervising various functions and human resources (blue/white collar)
  7. Managing operational quality with attention to detail on various parameters such as infrastructure, services, staff, operations, etc. to ensure high service quality
  8. Handling & resolving escalations and grievances
  9. Liaising with various departments such as local police, health/fire/safety departments, local vendors, etc. and ensuring a cordial relationship
  10. Coordinating with other departments within the company to help resolve issues


Qualifications


  1. Hospitality graduate/post-graduate or diploma in hospitality
  2. Min. 1-3 years of experience in a hotel, hostel, guest house, etc.
  3. Extensive operational knowledge of hotel operations
  4. Outstanding communication, interpersonal & time-management skills
  5. Flexible to relocate anywhere in northern India
  6. High attention to detail

  • Front office specialist

    2 days ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: Front desk manager/executive/associate Location: North India Department: Hotel operations Job experience: 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50...

  • Front Office Specialist

    3 days ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: Front desk manager/executive/associate Location: North India Department: Hotel operations Job experience: 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team...

  • Front Office Specialist

    2 days ago

    himachal pradesh, India The Hosteller Full time

    Job role: Front desk manager/executive/associateLocation: North IndiaDepartment: Hotel operationsJob experience: 1-3 yearsJob briefA front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys hotel/hostel...

  • Front Office Specialist

    2 days ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: Front desk manager/executive/associate Location: North India Department: Hotel operations Job experience: 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50 keys...

  • ADDETTA/O FRONT OFFICE FULL-TIME

    3 days ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: Front desk manager/executive/associate Location: North India Department: Hotel operations Job experience: 1-3 years Job brief A front desk manager/executive/associate shall be responsible for management of the company's backpacker hostels effectively. He/she shall be entrusted to effectively be a part of the managing team for a 35-50...

  • Front Desk Manager

    4 weeks ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general manager Location: North India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys...

  • Front Desk Manager

    3 weeks ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general managerLocation: North IndiaDepartment: Hotel operationsJob experience: 5+ yearsJob briefA general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel overseeing...

  • Front Desk Manager

    6 days ago

    himachal pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general manager Location: North India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50 keys hotel/hostel...

  • Front Desk Manager

    3 weeks ago

    Himachal Pradesh, India The Hosteller Full time

    Job role: General manger/Assistant general manager Location: North India Department: Hotel operations Job experience: 5+ years Job brief A general manager/assistant general manager shall be responsible for supervising management of the company's backpacker hostel effectively. He/she shall be entrusted to effectively manage a 35-50...

  • Front Office Supervisor

    7 days ago

    Indore, Madhya Pradesh, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Front Office Supervisor Job location: - Nashik **Salary**: - 20,000-30,000 **Experience**: - Total experience: - 5 years in a front office or guest service role, supervisory capacity. - Minimum experience: - 2 years in a front office or guest service role. Education: - High school diploma or equivalent...