Social Media Marketing Specialist

1 month ago

Noida, India UNIVO Education Full time

UNIVO Education Pvt. Ltd is an online program management company. It works as a strategic partner for top-tier education institutes and universities in India, the Middle East, and Africa, offering services like program development & delivery, market development & growth, and student success & support. The company has entered a long-term partnership through a strategic and financial investment by AVENU, the top global provider of educational services supporting universities and transnational learners.


UNIVO is also a leader in the market of student acquisition by way of digital and offline marketing.


Designation – Community- Executive/ Senior Executive

Working days- 5 days.

Location- Amity University, Noida Sector-125

Minimum Experience- 1+ years

Salary Offered- Upto 4 LPA


Profile Overview:

As a Community Specialist, you will be the primary point of contact for our community members. Your role will involve moderating discussions, creating engaging content, planning events, and ensuring a positive and inclusive environment. You will work closely with various teams to align community initiatives with our brand goals.


Key Responsibilities:

1. Community Moderation:

o Monitor and moderate community discussions, posts to ensure adherence to guidelines and maintain a respectful environment.

o Respond to member inquiries and concerns promptly and professionally.

o Identify and address any issues or conflicts within the community.

2.Content Creation:

o Develop and curate high-quality content for community posts, including articles, guidelines and code of conduct.

o Create engaging visuals and creatives for social media and community platforms.

o Collaborate with team members to produce blog posts, videos, and other multimedia content.

3.Event Planning and Organization:

o Plan and execute online and offline events, including webinars, workshops, meetups, and networking sessions.

o Facilitate community engagement during events through interactive activities and discussions.

4.Webinars and Podcasts:

o Organize and host webinars and podcasts featuring industry experts, community members, and relevant topics.

o Manage all aspects of production, including content planning, scheduling, and promotion.

o Engage with attendees and encourage participation during live sessions.

5. Community Engagement:

o Develop strategies to grow and engage the community, fostering a sense of belonging and connection among members.

o Create and manage community challenges, contests, and initiatives to boost participation.

o Collect feedback from community members and use it to improve the community experience.

6. Collaboration:

o Work closely with marketing, product, and customer support teams to ensure a cohesive brand experience.

o Build relationships with community members and industry partners to enhance engagement.


Qualifications:

• Bachelor’s degree in marketing, Communications, or a related field.

• 1-2 years of experience in social media management, community management, or a related role.

• Proven experience in content creation, copywriting, and design (familiarity with tools like Canva or Adobe Creative Suite is a plus).

• Strong understanding of community dynamics and online engagement strategies.

• Excellent written and verbal communication skills.

• Ability to manage multiple projects simultaneously and meet deadlines.

• Familiarity with analytics tools and community management software (e.g., Discord, Slack, or similar platforms).

• Passion for building community and fostering connections among members

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