Senior Relationship Manager/ Assistant Vice President

3 weeks ago

Mumbai, India Marsh India Full time

We are seeking a talented individual to join our Key Account Management team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Mumbai


Senior Relationship Manager / Assistant Vice President / Vice President - Key Account Management


We will count you to:

  • Identify client needs and develop action plan for servicing them
  • Responsible for new business generation.
  • Build and maintain relationships with key stakeholders internally and externally.
  • Focus on servicing existing client relationships and expanding the opportunities in the existing base
  • Identify client needs and develop marketing strategy and action plan for assigned clients.
  • Gather & share market intelligence with leadership teams at regular frequencies.
  • Ability to work in conjunction with Global team on various tools, supporting local relationships for arriving at required results
  • Offering technical support function to the Direct Sales Team & Servicing Teams.
  • Responsible for providing leadership, support and guidance to the team.
  • Conduct trainings for colleagues, mentor & coach team members to support their growth within the firm.
  • Booking and Invoicing of Business on Time
  • Co-ordination with other practices of Marsh with collaboration approach for exploring portfolio level penetration in client relationship (Cross sell for other Non-EB portfolios)
  • Create succession-planning roadmap for all in-scope positions.
  • Collaborate with all key internal functions to deliver best in class service to your clients.
  • Conduct Webinars for prospect and clients on key issue facing the industry or launching of new products.
  • Demonstrate and drive Best Practices in Benefits Design, Risk Consulting & Analysis.
  • Negotiation and Coordination with Global Client Executives for Mercer and Marsh Global referred accounts.


What you need to have:

  • Ability to manage & build relationships with internal and external customers, insurance partners and servicing vendors.
  • Domain Knowledge preferred.
  • MBA degree
  • Technical knowledge - MS Office – Word, Excel and Outlook
  • 5+ years’ of experience in managing employee health & benefits lines for corporate clients Prima facie, prior experience should relevant only when candidate has managed client (insured) facing role.


What makes you stand out?

  • Strong analytical and problem solving and skills.
  • Good communication skills..
  • Ability to work independently and within a team.
  • Organised, self-discipline and pro-active.
  • Good multi-tasking ability.


Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com , or follow on LinkedIn and X.


Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.


Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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