Customer Service Representative

2 weeks ago


Noida, India Tech Mahindra Full time

“Speak the Language of Service Excellence – Join Us Today”Voice Associate – English & Language Specialist (French Bilingual)📍 Location: Noida🕒 Work Type: Full-time | 24/7 Shifts (including nights, weekends, holidays)Are you passionate about delivering exceptional customer experiences?Join our team as a Voice Associate – English & French Bilingual Specialist, where you’ll provide world-class voice support to international customers across residential, business, and contractor segments.What You’ll DoDeliver excellent customer service via voice support.Communicate effectively with customers, providing updates and setting realistic expectations.Resolve complaints within SLA by identifying root causes and implementing solutions.Collaborate with internal teams for complex issue resolution.Maintain accurate documentation of interactions and resolutions.Manage escalations professionally and empathetically.What We’re Looking ForGraduate qualification (any discipline).Strong communication skills in English and French.Understanding of customer service principles (Empathy, First Call Resolution, C-SAT).Basic knowledge of computers, internet, and telecom.Problem-solving skills and ability to handle escalations.Adaptability to work in rotational shifts (including nights/weekends).Empathy and patience in handling customer concerns.ExperienceFreshers with excellent communication skills are welcome.Experienced candidates should have 12+ months in international voice process with proven customer service expertise.✅ Why Join Us?Opportunity to work in a dynamic, customer-focused environment.Growth and learning in a global support role.Competitive compensation and benefits.📩 Apply Now and be part of a team that values customer satisfaction and service excellenceArpita.Tripathi1@TechMahindra.com,Niyati.Singh@TechMahindra.com,Priya.Chaudhary@TechMahindra.com



  • Noida, India BIG Language Solutions Full time

    Job title - Customer Service Representative Shift hours - US Shift Location - Sector 98, Noida Immediate joiners only (Date of Joining is 11th August, 2025) Process - International Voice Process The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone, email and chat Provide...


  • Noida, India BIG Language Solutions Full time

    Job title - Customer Service Representative Shift hours - US Shift Location - Sector 98, Noida Immediate joiners only (Date of Joining is 11th August, 2025) Process - International Voice Process The ideal candidate loves talking to people and proactively solving issues. Responsibilities - Communicate with customers via phone, email and chat - Provide...


  • Noida, India BIG Language Solutions Full time

    Job title - Customer Service Representative Shift hours - US Shift Location - Sector 98, Noida Immediate joiners only (Date of Joining is 11th August, 2025) Process - International Voice Process The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone, email and chat Provide...


  • Noida, India Ansari Corporate Advisors Full time

    **Job Description - Customer Service Representative** **Company Description** Ansari Corporates is a consulting firm, that implement strategic business solutions Through an expert team of consultants Provide services such as - Taxation, Accounting, Business Setup & Consulting **Role Description** **Qualifications** - Bachelor's degree or higher in...


  • Noida, Uttar Pradesh, India Abracket Pvt Ltd Full time

    Company: Abracket Pvt Ltd Location: Noida **Job Type**: Full-Timr Job Description: We are seeking a highly motivated and skilled Customer Service Representative with a focus on training and marketing to join our team at Abracket Pvt Ltd. As a Customer Service Representative, you will play a crucial role in maintaining strong relationships with our...


  • Noida, Uttar Pradesh, India Renown Electrical System Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    About Renown Alfa Technologies Pvt. Ltd. (Renown Mart)Renown Alfa Technologies Pvt. Ltd. is a rapidly growing e-commerce and digital services company specializing in dropshipping automation, online store development, product sourcing, performance marketing, and complete e-commerce business management.We support entrepreneurs, online retailers, and small...


  • Noida Sector 62, Noida, Uttar Pradesh, India ARME Consulting Full time

    **#Great opportunity for Fresher / Experience#** **Job Title**:Customer Service Representative** **Location**:Noida Sector 62** **Job Type**:Full-Time** **Salary - up to 15k** **Language Known - Professional English and Hindi** **Shift timing** **Any 9hrs - 6am to 7pm. ( girls )** **6am to 12pm. ( boys )** **Job Summary**: **Key Responsibilities**: -...


  • Noida, Uttar Pradesh, India c-2d7e-4763-b8b0-4bd2960a058e Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Role DescriptionThis is a full-time, on-site role located in Noida for an International Customer Service Representative. The role involves assisting global customers with inquiries, providing excellent customer support, ensuring high levels of customer satisfaction, and enhancing overall customer experience. Responsibilities include resolving customer...


  • Noida, India Head Field Solutions Pvt. Ltd Full time

    **JOB DESCRIPTION FOR CUSTOMER SERVICE REPRESENTATIVE** **About Company**: **Head Field Solutions Pvt. Ltd.** Head Field has been a formidable player in the outsourcing business market for a decade. Started with a vision to help businesses abroad recruit talent from India, our company now includes other services in its basket of offerings apart from RPO...


  • Noida, Uttar Pradesh, India Deeceeline Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    At Deeceeline, we believe that student experience doesn't end at enrolment. As aCustomer Service Representative, your role is to ensure that enrolled students have a smooth journey. From solving technical or course access issues to answering doubts on Telegram or through support tickets, you will be the go-to person post-sale.Key Roles and...