Voice Integration Engineer – Cisco Webex
4 weeks ago
Experience: 4–7 yearsLocation: Remote / Hybrid / On-site (flexible)About the RoleWe’re looking for experienced Voice / Telephony Integration Engineers to help enhancethe Aisera Voice offering with advanced Cisco Webex and contact center capabilities.You’ll work on real-time voice systems, SIP signaling, and integration with call centerworkflows—adding features, ensuring compatibility, and improving performance.Key ResponsibilitiesImplement Cisco Webex Voice features:Transfer callback with call historyIVR channel configuration compatibilitySilero VAD compatibility with MULAW audioAutomate BYOVA datasource managementAdd DTMF supportRetrieve integration info from tenant-server (not direct DB)Implement health check / status monitoringIntegrate with SIP / AudioCodes / call center workflowsUnderstand existing Aisera codebase and rapidly build featuresCollaborate with small cross-functional team (2–3 engineers)Required Skills & Experience4–7 years in Voice / Telephony / UC / Contact Center engineeringStrong knowledge of SIP, RTP, DTMF, codecs (MULAW, G.711)Hands-on experience with Cisco Webex Voice / Contact CenterFamiliarity with AudioCodes, IVR, call routing, and callback workflowsStrong debugging, troubleshooting, and integration skillsProgramming / scripting (Python, Java, or similar)Able to understand and extend existing codebasesGood to HaveExposure to Silero VAD, BYOVA, or Voice Analytics systemsExperience with CPaaS / Voice-as-a-Service platformsCisco voice certificationsWhy Join?Short-term, high-impact project with a leading AI-driven voice platformOpportunity to shape next-generation enterprise voice features
-
Voice Integration Engineer – Cisco Webex
4 weeks ago
India 221 B Baker ST Full timeExperience: 4–7 years Location: Remote / Hybrid / On-site (flexible) About the Role We’re looking for experienced Voice / Telephony Integration Engineers to help enhance the Aisera Voice offering with advanced Cisco Webex and contact center capabilities. You’ll work on real-time voice systems, SIP signaling, and integration with call center...
-
Voice Integration Engineer – Cisco Webex
4 weeks ago
India 221 B Baker ST Full timeExperience: 4–7 years Location: Remote / Hybrid / On-site (flexible) About the Role We’re looking for experienced Voice / Telephony Integration Engineers to help enhance the Aisera Voice offering with advanced Cisco Webex and contact center capabilities. You’ll work on real-time voice systems, SIP signaling, and integration with call center...
-
Webex Contact Center Admin
2 weeks ago
Hyderabad, Telangana, India, Telangana Skywalk Global Full timeJob Description:The Voice Migration Support Specialist will support enterprise voice transitions from Avaya to Microsoft Teams for telephony and from Avaya Contact Center to Cisco Webex Contact Center. This role focuses on post-migration support, addressing user issues, troubleshooting voice and contact center functions, and ensuring a smooth adoption of the...
-
Voice Administrator
2 weeks ago
Hyderabad, India Skywalk Global Full timeJob Description Job Description: The Voice Migration Support Specialist will support enterprise voice transitions from Avaya to Microsoft Teams for telephony and from Avaya Contact Center to Cisco Webex Contact Center. This role focuses on post-migration support, addressing user issues, troubleshooting voice and contact center functions, and ensuring a...
-
Cisco Collaboration Engineer
1 week ago
Remote India Innovatia Full timeInnovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the...
-
Sr Cisco collaboration Engineer
3 weeks ago
India Innovatia Technical Services Inc. Full timeJob Description Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts...
-
India Zensar Technologies Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDescriptionUC Job Description:Mandatory Skills:Cisco Unified Communication Manager 11.x and aboveCisco Webex Control Hub administrationTeams Meetings Administrations, Users and policy managements.Zoom user and meeting Administration feature controls through groups assignments.Troubleshooting and Managing Teams, Webex and Zoom meetings. Teams, WebEx, Zoom...
-
Bengaluru, India Cisco Full timeJob Description Meet The Team: Black Belt Academy- Collaboration- Content Business Operations Analyst Reporting: Cisco Black Belt Academy The Business Entity: GPRS's Partner Performance and Experience GPRS's Partner Performance and Experience is a distributed team with very dedicated individuals located in every region of the world. Our strength is our...
-
India Zensar Technologies Full time**UC Job Description**: **Mandatory Skills**: - Cisco Unified Communication Manager 11.x and above - Cisco Webex Control Hub administration - Teams Meetings Administrations, Users and policy managements. - Zoom user and meeting Administration feature controls through groups assignments. - Troubleshooting and Managing Teams, Webex and Zoom meetings. - Teams,...
-
Pune, Maharashtra, India, Maharashtra KPG99 INC Full timeJob Title: Senior A/V Infrastructure collaboration protocols Engineer- Location Remote till Contract then Onsite in PuneContract 1 year+Summary: Responsible for the implementation, deployment, maintenance, and support of real-time collaboration applications including MS Teams Telephony, MS Teams Meetings, WebEx Meetings, Zoom Meetings and other audio/video...
