Uc And Um, Video Conferencing-Microsoft 365 Business Voice

4 days ago

India Zensar Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

UC Job Description:

Mandatory Skills:

  • Cisco Unified Communication Manager 11.x and above
  • Cisco Webex Control Hub administration
  • Teams Meetings Administrations, Users and policy managements.
  • Zoom user and meeting Administration feature controls through groups assignments.
  • Troubleshooting and Managing Teams, Webex and Zoom meetings. 
  • Teams, WebEx, Zoom Reports, Analytics
  • Webex Cloud integration
  • WebEx Edge
  • Cisco TMS
  • Cisco Telepresence Endpoints (Room Series & Legacy Cisco Devices)
  • Cisco Expressways
  • Zoom Conferencing and integration with Cisco Telepresence 
  • MS Teams Conferencing and CVI with WebEx
  • MS Teams WebRTC, Web Engine concept for VC devices
  • Knowledge and troubleshooting skills of protocols like MGCP, H323 & SIP
  • Panopto Recorder management and integration with Collaboration Infrastructure are highly preferable
  • Exchange room mailbox fundamentals and Booking concepts
  • Complex call routing problem solving skills that involves CUCM , Expressway and Services like Pexip Microsoft.
  • Strong understanding of SIP Call flow and Media flow concepts including QOS standards.

Good to have Skills

  • PowerShell
  • Power Automate Flow
  • Azure Intune and resource accounts concepts
Responsibilities

Responsibilities and Skill Requirement:

  • Responsible for designing, managing, maintaining and troubleshooting UC Infrastructure
  • Works closely with the network, systems and peers to ensure integration and stability within the UC platform.
  • Create SOP, End user documents
  • Understating of Basic SIP Integration.
  • Strong Knowledge of Signaling protocol such H.323 and SIP,HTTPS, TLS,TCP
  • Understanding and verifying call/meeting data in perspective of QOS for voice and video over WAN connections.
  • Configuration & troubleshooting of Cisco Telepresence endpoints.
  • upgrade of Linux servers and VC endpoints 
  • Follow ITIL processes like Change, Problem & Incident Management and hands on experience in Service-Now
  • Self-Motivated with the ability to effectively interact with all the levels within the company.
  • understanding of customer requirements

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