UCCE L1 Support
2 weeks ago
Job Title: L1 UCCE Support Engineer
Work Location: Bangalore
Experience: 1 to 5 Years
Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshooting
Job Description:
Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.
Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
Scripting knowledge for creating a new call flow and should have good understanding in the modification of existing ICM Script.
Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
Hands on Experience with Cisco routing & switching, Cisco voice Devices & Products viz. Cisco Unified Call Manager, Cisco Unified Call Manager Express, Cisco Unity, Cisco Voice Gateway, Cisco IPT and Nice Logger.
Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools
Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.
Should be ready to work in 24/7 business support environment
Should be having 1-4years of experience on Cisco Voice platform.
Should be having work experience on CUCM/UCCE/UCCH/CVP platforms
-
UCCE L1 Support
2 weeks ago
bangalore, India Servion Global Solutions Full timeJob Title: L1 UCCE Support Engineer Work Location: Bangalore Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshooting Job Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. Scripting knowledge for creating a new call flow and should...
-
bangalore, India Servion Global Solutions Full timeJob Title: L1 UCCE Support Engineer Work Location: Bangalore Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshooting Job Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. Scripting knowledge for creating a new call flow and should...
-
bangalore, India Servion Global Solutions Full timeJob Title: L1 UCCE Support Engineer Work Location: Bangalore Experience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshooting Job Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Cisco ICM/CCMP/CVP/CUIC & troubleshooting. Scripting knowledge for creating a new call flow and should...
-
bangalore, India Servion Global Solutions Full timeJob Title: L1 UCCE Support Engineer Work Location: BangaloreExperience: 1 to 5 Years Key Skills: Cisco ICM/CCMP/CVP/CUIC & troubleshootingJob Description: Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Cisco ICM/CCMP/CVP/CUIC & troubleshooting.Scripting knowledge for creating a new call flow and should have...
-
L1 & L2 Engineer - Azure Infrastructure Support
1 month ago
Bangalore, India Askexim Services (P) Limited Full timeCompany : An US based digital technology services company with 5000+ employees (founded in 2014, headquartered in Edison, New Jersey, a diverse global team of world-class professionals across the U.S., the UK, Romania, Canada, Mexico and India)Location : Bangalore (WFO, 24x7 rotational shift)Joining : Immediate / 2 weeksExperience : 3+ years for L1...
-
Bengaluru/ Bangalore, India Wipro Technologies Ltd Full timeApply L1 Tech Support Engineer, Wipro Technologies Ltd in Bengaluru/ Bangalore for 1 - 3 year of Experience on TimesJobs.com
-
Helpdesk Associate
2 months ago
Bengaluru Urban, India NTT DATA Services Full timeReq ID: 295356 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore Urban, Karnātaka (IN-KA), India...
-
Service Desk
4 weeks ago
Bengaluru Urban, India NTT DATA Services Full timeReq ID: 295353 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Service Desk - L1 Technical Guidance to join our team in Bangalore Urban, Karnātaka (IN-KA), India...
-
Senior voice operations engineer
3 weeks ago
Bangalore, India LTIMindtree Full timeJob Title Senior Voice Operations Engineer Location India Responsible for all EMEA Voice services Must Have Technical Skills 1 Cisco UC Platforms o CUCM up to version 14 o Unity Connection o UCCE version 12 o CUIC o Expressway o 3rd party applications 2 Ring Acqueon Outbound Dialler Campaign Manager Verba Verint 2 Advanced Expert Level...
-
Product Support Engineer
1 month ago
Bangalore, India Acqueon Full timeWho we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Product support engineer
1 month ago
Bangalore, India Acqueon Full timeWho we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Product Support Engineer
2 months ago
bangalore, India Acqueon Full timeWho we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Product Support Engineer
3 weeks ago
bangalore, India Acqueon Full timeWho we are: Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
bangalore, India Securseed Full timePosition: Cyber Fraud Analyst L1 Experience Level: 3+ Years Reports To: SOC Manager / Lead Cyber Fraud Analyst Company Overview: Securseed InfoSec is a leading cybersecurity firm dedicated to providing cutting-edge solutions to protect our clients' digital assets and sensitive information. We specialize in Cyber Fraud and security consulting services that...
-
Product Support Engineer
3 weeks ago
bangalore, India Acqueon Full timeWho we are:Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Product Support Engineer
3 months ago
bangalore, India Acqueon Full timeWho we are:Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Product Support Engineer
3 weeks ago
bangalore, India Acqueon Full timeWho we are:Acqueon's conversational engagement software lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximise the potential of every customer...
-
Senior Voice Operations Engineer
2 weeks ago
bangalore, India LTIMindtree Full timeJob TitleSenior Voice Operations EngineerLocationIndia Responsible for all EMEA Voice servicesMust Have Technical Skills1 Cisco UC Platformso CUCM up to version 14o Unity Connectiono UCCE version 12o CUICo Expresswayo 3rd party applications 2Ring Acqueon Outbound Dialler Campaign Manager Verba Verint2 AdvancedExpert Level HandsOn Experienceo Cisco UCCE with...
-
Senior Voice Operations Engineer
3 weeks ago
bangalore, India LTIMindtree Full timeJob TitleSenior Voice Operations EngineerLocationIndia Responsible for all EMEA Voice servicesMust Have Technical Skills1 Cisco UC Platformso CUCM up to version 14o Unity Connectiono UCCE version 12o CUICo Expresswayo 3rd party applications 2Ring Acqueon Outbound Dialler Campaign Manager Verba Verint2 AdvancedExpert Level HandsOn Experienceo Cisco UCCE with...
-
Desktop support engineer
1 month ago
Bangalore, India ITC Infotech Full timeGreetings from ITC Infotech!! We have an Job Oppenings for 2 locations such as : Bengaluru and Malur (Kolar Karnataka), Exp : 1 to 5 Years About the Role: Outlook configuration, Printers, Installation, Windows, Vendor Management Asset Management Email Support End User Security Management L1 Network Support (LAN) Desktop / Printer / Other IT...