Service Desk

**Job description** Role**:IT Service Desk** Location**:Bangalore, Chennai** Rotational Shift: Work from office Level - PA Max CTC - 6.5 LPA Experience:2 years - _ Service Desk JD for the opening at Bangalore/Chennai location. - IT Service Desk (Voice process) role for healthcare project. - Should be familiar with basic Citrix, Vmware, Outlook,...

Employee to operate from Infosys Bangalore office as per shift requirement (24x7)3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the company’s internal ticketing system.Troubleshoot common IT problems and have a thorough working knowledge of day-to-day...

Immediate to 30 days Joiners OnlyLocation -Bangalore US Time shift3 – 4 years’ experience In customer service or a help desk environment; interest in IT field a plus.Handle Tier 1 help desk escalations through the company’s internal ticketing system.Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating...

**Service Desk ( Job ID : 749328190 )**: Bangalore Full Time Experience **01.0 - 02.0 years** Offered Salary **3.05 - 4.00** Notice Period **Not Disclosed** - Excellent communication skills (both written and verbal) - Knowledge of IT industry and technology understanding - Demonstrate high levels of customer service and operational excellence -...

SKYLARK is Hiring for a reputed MNC Role: Service desk executive Qualification: CS/IT graduate Experience:2-4 years location: Bangalore Skills: Chat process, B2C ,ticketing tool, troubleshooting. Job description: - Excellent communication - Mandatory B2C chat process experience(B2B will not be considered) - Open requirement is for JL 3A - Recent...

**Role: IT Service Desk Support** **Location: Bangalore** **Experience: 6 months to 2 years** **Notice Period: Immediate Joiners** **Responsibilities**: - Provide Service Desk Voice Support to end-users for IT-related queries. - Manage IT Service Desk operations, troubleshoot issues, and escalate as required. - Maintain SLAs and deliver exceptional...

Job SummaryLighthouse is seeking an experienced IT Service Desk Manager to lead our global, 24/7 IT Service Desk. The ideal candidate will have a proven track record in managing and running a highly efficient IT Service Desk, with a strong focus on delivering exceptional customer service and driving process improvements.About the RoleManage and run a 24/7...

**Job Title -Service Desk Executive** **Exp-3-8 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

**Job Title -Service Desk Executive** **Exp-6 months-3 yrs** **Notice-Immediate-15 Days** **Requirements**: Service Desk Experience Helpdesk Customer Interactions and Support ITIL Service Now Ticketing Tool Remote Support **Note: Flexibility to work in rotating shifts, including evenings, weekends, and holidays, to provide 24/7 support coverage if...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Service Desk Associate Job DescriptionWe are seeking a highly skilled Service Desk Associate to join our team at NTT DATA Services.Key Responsibilities:Provide exceptional IT service desk support to end-users for various IT devices, applications, or processes.Record and escalate support issues to the next level promptly.Support all IT onboarding activities...

Job SummaryZones is seeking a highly skilled Service Desk Team Lead to join our team. As a Service Desk Team Lead, you will be responsible for managing, developing, and training the service desk team to ensure excellent customer service and technical support.Key ResponsibilitiesEffectively manage and develop the service desk team to ensure high-quality...

Hi we are looking for Service Desk Engineer in Bangalore Location.Required : Male Candidates.Qualification: Any Qualification.Sr.NoActivities1Provide a single point of contact for the agreed IT infrastructure management.2Develop and maintain Service Desk Operational Procedures, Processes & Documentations.3Monitor the Service Desk tool for open and pending...

French Service Desk: - Provide L0/L1 support through call and chat or AskIT portal (e.g., password reset, system not able to boot etc.) - Provide end to end ticket management based on the SOPs/Knowledge bases and escalate tickets not resolvable at service desk layer to appropriate L2/L3 teams. - Update SOP/knowledge base articles document as per resolution...

Job Title: Service Desk EngineerWest Pharmaceutical Services is seeking a skilled Service Desk Engineer to join our team. As a key member of our global service desk, you will provide professional IT support and service to our users worldwide. The service desk operates 24/7 with a rotating shift model, covering a range of services including application,...

Testing and analyzing IT system and software performance.Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders.Avoid service interruptions by performing system installations, updates, and maintenance procedures.Preparing...

About this RoleLighthouse is seeking a highly skilled IT Service Desk Manager to join our Technology Solutions Group. As a key member of our team, you will be responsible for managing and running a 24x7 global IT Service Desk, leading a team of talented IT Service Desk engineers, and developing SLAs to monitor the status and progress of IT tasks and...

Role : Japanese Service Desk Experience : Min 1 year of experience as Japanese Service Desk Location : Bangalore Salary : 9 LPA Certification : JLPT3/JLPT2 Skill : Troubleshooting, Configuration, Outlook, SLA, Ticket Education : Graduation Notice : Immediate **Education**: - Bachelor's (preferred) **Experience**: - Japanese Technical support: 1...

Location: - Bangalore - Karnataka, India - EOIZ Industrial Area - Job Family: - Engineering - Worker Type Reference: - Expat - Permanent - Pay Rate Type: - Salary - JOB ID: - R-38959-2024 **Description & Requirements**: Service Desk Executive ( 4 years Experience) What to expect - Good communication and writing skills. - Hands-on experience with all...

**Job Information**: Industry **IT Services** *** Province **Karnataka** *** City **Bangalore North** *** Postal Code **560001** *** Country **India** *** - We have openings for Service Desk Support with one of our MNC Client. Please find the details below. Loc: - Bangalore- NP: - Immediate to 30days- Exp: - 2-6years JD: 1. Good Communication...